Assistant Business Management Manager - Hang Seng Bank (HK)

Job description

Job description

A Career with Hang Seng Bank 

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. 

Commercial Banking – Global Payments Solutions 

Hang Seng's Global Payments Solutions ("GPS") offers a comprehensive range of cash management services from account and deposit management, payments and remittance, collection and receivable services, liquidity management and electronic channel solutions to our corporate and commercial banking customers. We provide tailored solutions to our corporate banking customers as well as efficient plug-and-use services to our business banking customers. We are responsible to drive the liabilities growth of Commercial and Global Banking segments through the provision of leading class cash management solutions to them. We are also steering the transaction banking FX growth for the bank as well. We focus on our customer needs in Greater China and aim to be the one-stop cash management partner to our customers across mainland China and Hong Kong.

We are currently seeking a high caliber professional to join our department as Assistant Business Management Manager. 

Principal responsibilities

· 
Support the business line management in operational and administrative management of the business;

· 
Assist to review GPS business financial, forecast & budget projection.  Monitor revenue driver and enable a higher control of the direct and indirect cost;

· 
Organize GPS monthly departmental governance meetings;

· 
Liaise with internal stakeholders to conduct the business management reports;

· 
Support GPS in the adoption of Group’s and regulatory policies/guidelines, including design site specific procedure and internal control workflow;

· 
Conduct risk and control assessments, develop and implement Internal Control Monitoring Plan, perform control tests and ongoing monitoring;

· 
Compile risk management reports to facilitate the oversight by Head of GPS as Operational Risk Controller;

· 
Ensure that control deficiencies / needs-improvement issues are escalated and addressed in a timely manner; and

·  Assist Business Manager to manage the business initiatives and ad hoc assignments. 

Requirements

Requirements:

· 
University degree in a related discipline or other relevant qualifications;

· 
Minimum two years’ banking experience, with general knowledge of banking deposits, compliance and operational risk management;

· 
Strong numerical aptitude, self-motivation and ability to work under pressure;

· 
Strong attentiveness to detail, compliance and control orientation;

· 
Strong analytical, problem solving and reporting skills and able to critically evaluate information gather from multiple sources and reconcile conflicts;

· 
Proficiency in both English and Chinese, fluency in Putonghua an advantage;

· 
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

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