Analyst – Middle Office Control, Cash Equities

Job description

Role Title: Analyst – Middle Office Control, Cash Equities

Business: Operations

New or Existing Role? Existing

Grade: GCB6

Role Purpose

· This is an Analyst role within the London Middle Office Control team. The team's primary responsibility is for the timely investigation and remediation of various cash equity trade related queries. The queries are raised into the team through a number of mediums. The team are expected to operate in a fast paced environment and work well under pressure. The role requires a large amount of co-ordination with the Front Office and Settlement teams (based in KL and Manila).

Key Accountabilities

Impact on Business

· Ensure the timely escalation of all BAU operational risks and issues. This should include effective resolution within agreed timescales and/or identifying a mitigating plan.

· Demonstrate an awareness of the regulatory and compliance requirements relevant to the role. Ensure adherence to such controls.
· Continually demonstrate a process improvement mentality. Provide solutions to support and enhance STP initiatives and process improvements across the department.
· Deliver a high standard of client service from the team to internal and external stakeholders.
· Completion of all daily checklist tasks in a timely and accurate manner.

Customers / Stakeholders

· London Cash Equity Front Office and Operational teams
· Asset Services, Equity Settlements
· FO Business managers
· External clients and brokers.

Teamwork

· Actively assist your line manager in communicating a clear vision for the department/area that is aligned to the overall HSBC vision, Values and goals, and inspires and engages people to create an inclusive, high performing, client focused culture.
· Operating as part of a team. Particular focus on ensuring the team is fully cross -trained across the various functions needed to fulfil the role. Demonstrate collaborative working across all the various Equity departments onshore/ offshore.

Operational Effectiveness & Control

· Adherence to effectively complete key controls in order to reduce operational risk on a daily basis.
· Improve visibility around operational costs – particular focus on keeping errors to a minimum through appropriate escalation and incident capture.

Major Challenges

· Ongoing risk management of the support function, maintaining a low operating risk model and ensuring appropriate escalation in place

· Ongoing process improvements – technical and operational

· Build strong Business and Client relationships

· Managing and meeting both internal and external customer expectations, escalating to Line Manager where appropriate.

· Working under pressure to tight deadlines.

Role Context

· Support, guidance and direction from line manger to ensure business best practice.

· Strong working relationships with peers in Securities (and other asset class)across Operations

· Strong working relationships with key stakeholders

Role Dimensions

· The TMG Control team will cover all the various London Cash Equity/ SED/ Equity Finance desks.

Management of Risk

· Is aware of the various operational risks associated with the Equities franchise and acts in a manner that takes into account the appropriate operational risk considerations.

Observation of Internal Controls

· Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

· Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.

Desired profile

Qualifications :

·  Accomplished understanding of Equities franchise and the associated risks.

· Highly numerate

· Strong interpersonal skills

· Ability to problem solve, articulate requirements and implement change

· Strong teamwork skills

· Strong written and verbal communication skills

· Ability to work accurately in a pressurised environment.

· Quick learner

· Ability to lead and perform effectivlety people management across the team.

Within HSBC certain roles are designated as Enhanced Vetting Roles. For these roles, all internal and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the Enhanced Vetting role, on an on-going basis. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.
This role has been designated as an Enhanced Vetting Role.

For more information about the relevant additional checks for this role please contact the hiring manager.

We are an equal opportunity employer and are committed to creating a diverse environment.