Offers “HSBC”

Expires soon HSBC

Agile Design Coach - Retail Banking and Wealth Management

  • 香港 Hong Kong (中西區 Central and Western District)

Job description

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Retail Banking and Wealth Management serves more than 38 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Agile Design Coach .

Principal responsibilities

· ​Work directly with various stakeholders across multiple geographies, such as Product Owners, Business Analysts, Process Designers, and Digital teams to design and produce accurate customer journey estimates and manage the transition from concept development, experience design, content development, design development, production, quality assurance, installation, and completion.
· Empower teams to collaborate and make effective decisions promoting adaptive planning, evolutionary development, early delivery and continuous improvement
· Learn HSBC's Agile process, and ensure the design team's needs are adequately represented in the process. Also, ensure that all design team members are aware of their role in the process and perform accordingly.
· Ensure awareness, involvement and support from key stakeholders by building strong project teams and maintaining robust communications on the project status throughout its lifecycle
· Ensure risks and issues are identified, managed closely and remove project blockers from the team
· Input to Business Case preparation, providing context and data to underpin assumptions
· Make key decisions to ensure the successful implementation of all initiatives
· Supporting the delivery production line such as development, testing and implementation and ensuring digital deliverables meet business requirements and are fit for purpose to release to customers
· Drive all stakeholders to deliver on time and to the required quality standards

Desired profile

Qualifications :

Requirements

·  ​Track record of delivering product market fit
·  Previous work experience in retail banking or other financial industry is preferred, but not required
·  Understanding of and experience working with web and mobile technology and how to use it to provide competitive advantage for product development, brand management, and superior client experience
·  Data driven user center design approach to product development and management, with demonstrated ability to own products that balance and anticipate various users needs
·  Experience working in agile product development environment and leading and collaborating with engineers, scrum teams, UX designers
·  The ability to drive and inspire cross functional teams balanced with the ability to collaborate and build consensus around a shared vision
·  Strong problem solver with can do attitude, possess ability to articulate or translate complex information through clear and meaningful and structured way
·  Highly adaptable and ability to approach things differently in order to achieve goals
·  Excellent interpersonal, verbal and written communication skills and ability to manage multiple stakeholders
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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