Admin Support Associate - Ipoh

Job description

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take
you further.

HSBC Corporate Banking provides universal financial services support to large corporate and institutional clients around the world. Leveraging the strength, scope and expertise of our global banking network, Corporate Banking is positioned as an essential partner to large enterprises seeking to maximise their potential, and offers streamlined business access to HSBC's broad range of market leading banking products and services.

We are now inviting qualified individuals to join this team in the role of Admin Support Associate.


Principal Responsibilities:

Assist the Corporate Banking Relationship Manager(s) in managing the existing portfolio, acquiring new business and maintenance of relevant client management systems.

Responsibilities

· Assist the Corporate Banking Relationship Manager(s) in managing the existing
portfolio, acquiring new business and maintenance of relevant client management systems.

· Gather information required for the preparation of customer call reports as well as credit
proposals including financial analysis for new facilities, facility review and facility amendments;

· Prepare CARM applications on new, amended and revised facilities, maintain an accurate, updated data in CARM system for transmission to Credit Operations;

· Maintain & validate relevant client management system including but not limited to HORIS, Account Planning etc;

· Follow up on routine matters as well as credit operational matters arising from the portfolio of accounts assigned;

· Handle both external & internal facility related enquiries;

· Identifying cross-sell opportunities and assisting the Corporate Banking Relationship Manager(s) in developing business strategies and marketing activities to maximize the Bank's profit.

· Maintain and validate security documentations and credit files in a timely and orderly manner to ensure that there is no overdue review;

· Handle miscellaneous internal customer / product / credit related enquiries by coordinating and processing relevant MI and compliance returns;

· Assist Corporate Banking Relationship Manager(s) in achieving satisfactory ratings from internal and external auditors;

· Maintain a professional image when interacting with customers;

· Assist Corporate Banking Relationship Manager(s) in various PR activities as well as participating in the bank's marketing/ promotion and sponsorship programmes;

· Develop skills to meet existing and future business needs;

· Maintain and observe Regulatory, Compliance & Operational Risk as well as Internal Controls (Operational Risk / Compliance / FIM requirements)

Desired profile

Qualifications :

Requirements:-


• Customer oriented mind set;
• Analytical skill ;
• Organization skills ;
• General knowledge on banking products ;
• Interpersonal & communication skills;

You'll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Malaysia Berhad.