Offers “Hp”

Expires soon Hp

Swedish Speaking Customer Delivery Specialist

  • Dublin (Dublin City)
  • Sales

Job description

Job ID 1032334 Date posted 9/5/2018 Primary Location Leixlip, Leinster, Ireland Job Category Services Schedule Full time Shift No shift premium - Lunch 0.75 (Ireland)

Responsibilities:

·  Responsible for complex (non-programmatic) process
·  Owns complex operational processes, such as ALD requirements, quote, deal coordination, bid management, supplier invoice management and sales reporting
·  Manage and support legally approved documentation
·  Can apply subject matter knowledge to solve common and complex business issues and provide input for process improvements
·  CDS will play an important role in managing the Sales forecast
·  Funding and booking Schedule of Authority (SOA)
·  Manage and execute all the tasks required for the delivery of complex (non-programmatic) solutionsas well as channel business
·  Compliance with established guidelines and policies.
·  Knowledge of systems and tools to manage all tasks
·  Monitor Supplier Payments and Volume Targets
·  Frequent communication with partners, customers, colleagues
·  Partner with Sales
·  Successfully manage reseller relationships

Customers:

·  Solid understanding of solution to assigned Named accounts (Tier 1&2)
·  Local language requirement for interaction with customers
·  Support total customer experience

Team: 

·  Communicate/escalate toCustomerRelationshipManager/ PartnerRelationshipManagerany customer / partner changes quickly, consistently, effectively
·  Collaborate and engage with team members providing valuable input for customer projects/solutions
·  May act as a team or project leader validating deliverables and team decision making processes
·  Provides guidance and leadership to all colleagues

Competencies:

·  Proven ability to multitask
·  Attention to detail
·  Effective organization, time management, prioritization, follow-up and execution skills
·  Excellent communication skills (e.g. written, verbal)
·  Good working knowledge of Microsoft Office (MS Advance Excel, Word, PPT)
·  Mastery in English andSwedishlocal language as required
·  Ability to work as proactive member of a team, as well as independently
·  Exercises independent judgment within generally defined policies and practices to identify and select a solution
·  Strong Enterprise Contributor skills to drive to the best business outcome for the customer and the company as a whole

Experience:

·  Typically 2-4 years’ experience in a business related function, preferably finance or accounting
·  Must be fluent in English, Swedish or other Scandinavian languages

Referral: 500 points

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

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