Sales Support Management Analyst

Job description

Hewlett Packard Enterprise creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. HPE brings together a portfolio that spans software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You'll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

Our Enterprise Group (EG) combines the portfolio of Enterprise Servers, Storage, Networking and Technology Services to solve the complexities of the extended enterprise and deliver advanced solutions and services to our global, commercial and public sector and SMB customers throughout the regions

Responsibilities :

• Provide/perform Pipeline Management for/with Sales Team

• define/drive the governance of pipeline management with the sales team (pipeline reviews, timelines, …)

• improve pipeline mgmt tools & processes & guidelines with/for sales team

• Consolidate sales pipeline and roll it up on Region level

• ensure data quality/integrity of funnel/pipeline and identify pipeline quality issues, identify issues

• Provide various pipeline analytics and reporting

• Analyze pipeline shape & health, identify biz risks and upsides and prepare consolidate pipeline view to Sales Management, identify areas needing attention

• suggest biz initiatives helping to improve the pipeline and align activities/initiatives between sales, sales ops and contract ops

• support measurement of key biz indicators (renewal rate, lost biz analysis, backlog analysis, …)

• support and manage pipeline transition/evolution per management requirement

• support the forecasting process for support sales (order forecasting, revenue forecasting)

• improve/automate processes to improve forecast accuracy and methodology in the Region (based on pipeline/funnel)

• ensure accurate projection of Order and Revenue in Pipeline/Funnel

• assist Sales Management in forecast reviews (review with sub region Sales, Regional SW Sales Mgmt, WW Support Sales Management)

• support sales team's quota loading and sales compensation management

• assist and conduct country segmentation analysis and quota setting

• Timely update and confirm sales team's monthly performance in line with SCO required time line

• conduct various SPIFF calculation given required timeline( monthly or quarterly)

Desired profile

Education and Experience Required

·  First level university degree with recommended focus in business or finance.
·  Typically 2-4 years of experience.

Knowledge and Skills Required

• Good understanding on HPSW support system

• basic understanding of Quote-to-Cash principles of the software support biz (in order to perform activities around ATR creation, pipeline analysis and forecasting )

• understanding of principles of support renewal biz,

• ability to work with large data sets, understand how to consolidate it and effectively manage it

• strong excel skills

• sales operations experience

• fluent in English

• strong quantitative skills and love numbers

Hewlett Packard Enterprise Values:

Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and euch other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers

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