Offers “Hp”

Expires soon Hp

Sales Support Management

  • Kota (Karauli)
  • Sales

Job description

Sales Support Management

  

Job Description:

   

At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world.

We’re solving the world’s most complex challenges, and our people are at the forefront of progress. Working at HPE, you’ll have the resources to develop your talent and creativity. Are you ready to unleash your potential?

In a typical day as a Sales Support Management, you would

·  Performs basic data entry per pre- defined processes and compiles information for reports.
·  Supports day-to-day post-sales order transactions (e.g., credits, returns, order entry) and reporting of customer issues (e.g., specialized product builds, performance reports); handles a limited number of moderate to highly complex customer accounts.
·  Assists other departments and support groups (e.g., internal sales, audit, operational support, and delivery) by reporting issues to the appropriate roles; may assist with resolution of basic issues.
·  Helps resolve moderately to highly complex customer issues (e.g., distribution, pricing) and proactively follows-up to assist external-facing customer service representatives.
·  Resolves open order (backlog) report issues of moderate to high complexity and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues to higher levels.
·  Resolves order management issues for all product lines using specialized subject matter knowledge and is a subject matter expert to other departments (e.g., testing new systems to ensure order management system works correctly)
·  Enters sales data in a timely and efficient manner, maintaining documentation and records.

If you are…

·  Having 2 years of working experiences, preferably in Customer Services area
·  Holding University Degree or equivalent experiences
·  Strong communication skills. Fluency in English and local language mastery.
·  Intermediate knowledge of internal processes and policies.
·  Developed understanding of local legal compliance issues.
·  Strong problem-solving and analytical skills.
·  Good teamwork skills.
·  Intermediate time management skills.

Then, apply now!

We offer:

• A competitive salary and extensive social benefits

• Diverse and dynamic work environment

• Work-life balance and support for career development

• An amazing life inside the element! Want to know more about it?

Then let’s stay connected!

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

Job:
Sales Operations

Job Level:
Entry

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

Make every future a success.
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