Renewals Sales Supervisor

Job description

Job ID 1025971 Date posted 5/23/2018 Primary Location Bracknell, England, United Kingdom Job Category Sales Schedule Full time Shift First Shift (United Kingdom)

At Hewlett Packard Enterprise (HPE), we live by three core values that drive our business: Partner. Innovate. Act. These values combine to help us create important work all over the world to advance how people live and work.

Responsibilities

·  Supervises a group of Inside Sales Representatives responsible for contacting customers via telephone for the purpose of selling products, services and supplies or demand generation to achieve unit goals and/or Sales Reps responsible for managing inbound calls and orders. Achieves unit revenue and expense objectives within assigned area.
·  May have primary responsibility for supervision and development of first level Inside Sales Supervisors.
·  Assists in the recruiting, training and development of Inside Sales Representatives and first level supervisors. Assists in planning Inside Sales strategies.
·  Serves as an escalation point to engage appropriate resources for sales support issue resolution.
·  Responsible for the supervision of activities and resources needed to facilitate the day-to-day efforts of the department and to achieve the business plan.
·  Applies specialized subject matter knowledge to solve moderately complex issues with established guidelines.
·  Works cross-functionally with Inside Sales Managers to assist with business plan development.
·  As dictated by segment direction, may be responsible for driving outbound marketing campaigns, installed base initiatives, demo seed unit program, and additional projects as required by sales organizations.
·  Responsible for employee career development, compensation, performance goals, monitoring and coaching, training, and new hire development.

Education and Experience

·  University or Bachelor’s degree preferred.
·  Directly related experience as a supervisor for inside sales, including success in achieving progressively higher quota or other sales related goals.
·  Additional specialized knowledge in breadth and/or depth.

Knowledge and Skills

·  Must be able to apply develop subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives.
·  Works on problems/projects of diverse complexity and scope.
·  Exercises independent judgment within generally defined policies and practices to identify and select a solution.
·  Conflict resolution skills.
·  Coaching skills.
·  Solid understanding of sales process.
·  Strong presentation and communication skills and Inside Sales skills working directly with customer and cross functional teams.
·  Project Management skills.

If you …
• are good at partnering, innovating, and making things happen―you are aligned to our core values
• are savvy about the IT industry, including competitors and trends
• are knowledgeable about direct and indirect sales models, as well as the distribution business
• are self-motivated, and a powerful team player
•are a strong presenter with excellent in verbal and written communication skills
...then, !

We offer:
• A competitive salary and extensive social benefits
• Diverse and dynamic work environment
• Work-life balance and support for career development
• Want to know more about HPE? Then let’s stay connected!
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Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.