Product Configurator Knowledge Engineer (KE )

Job description

Job ID 1026484 Date posted 6/28/2018 Primary Location Prague, Hlavní město Praha, Czechia Job Category Engineering Schedule Full time Shift No shift premium (Czech Republic)

Develop code to setup product data and rules in HPE proprietary configurators’ Knowledge Base (KB). Develop proficiency (depth) in the code for certain product lines but a minimal code familiarity is expected for all other areas, especially the companion products to KE’s primary product.

Primary responsibility:Develop codeto setup productdataand rules in HPE proprietary configurators’Knowledge Base (KB). Developproficiency (depth) in the code for certain product lines but a minimal code familiarity is expected for all other areas, especially the companion products to KE’s primaryproductUnderstandProductrequirements

·  Technicalspecifications
·  BU perspective, marketing view
·  Customer perspective, what they want to buy
·  Factory perspective, how to build

Understand HPE’s CPQ (configure price quote) ecosystem, including

·  Users - Sales and Partners
·  Tools - configurators,quoters, checkers, sizers
·  Touch points of theOcxconfigurators -various applications, servers anddatastore(TOMS, CORONA,..) and pinpoint the source of the customer issue.
·  Touchpoints of theOCxKB to the OCA application and thengcengine

​Conduct integration and solution testing -Test (white box testing) the configuration for the coded product as well as its integration with other products – test customer orderable HPE product solution

Providemaintenance and application support

·  Manage schedule for meeting timelines for assigned NPI work as well as fixing assigned issues within the SLA
·  Handle communication within and outside KES as required about the status for NPI and bug fixes

Actively contribute to a high-performingKEScommunity, including

·  leveragingstandards set by the Technical Architects,
·  participatingin peer code reviews, maintainingdocumentation,
·  conductinga self-audit of root cause for production support tickets.
·  providingsupport to KES’ QA, Support and CLICteams, including best practices on testing and help with training L1 support

Demonstrate resilience, persistence, and positivity when faced with challenging technical topics and difficult user feedback.  

Must have

1.Proven proficiency for coding and debugging in Java and Java Script (minimum 3 years of experience)

2.Fast learner -- Besides Java and Java Script, the job requires learning a proprietary configuration language (ngclanguage)

3.Good understanding of software development life cycle

4.Ability to work in a fast paced environment where the project cycles can be as short as 3 weeks to 3-6 months from requirement gathering to release to production

5.Ability to work across geographically spread out cross functional teams– within KES as well as outside (Sales, pre sales, partners, BUS, factory…

6.Motivation to suggest (and implement) improvements to the existing code development environment, debugging tools and testing tools.

7.Ability and desire to actively participate in documentation and training across KES teams as well as outside of Sales Operations.

8.Goodwritten and verbal (English) communication skills

9. Experience working in a team environment

10. Excited about opportunity for career growth

Nice to have

1.Experience in the configuration field is a plus

2.Experience in the development of web applications is a plus