Offers “Hp”

Expires soon Hp

Principal Network Engineer

  • Beijing, 中华人民共和国
  • Infra / Networks / Telecom

Job description

Principal Network Engineer

  

Job Description:

   

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the combined power of compute, context, control and secure connectivity.

In a typical day as a Security Principal Consultant, you would

·  Member of Global escalation team for Aruba products.
·  Providing pre and post sales technical support to the sales teams, customers and partners for various technologies and solutions related to Aruba products
·  Work on complex problems requiring in-depth fault analysis and troubleshooting
·  Formulate technical action plans for analyzing and resolving problems.
·  Simulate customer issues in lab
·  Address escalations from GSC (Global Support Center), Field, Partners and Customers
·  Troubleshoot complex customer network issues and bring it to quick resolution.
·  Own critical customer accounts and ensure issues are addressed on time.
·  Work closely with development & QA teams in identifying & fixing issues at the earliest.
·  Write KBs and participate in Aruba Social networking forums to provide solutions to customers.
·  Provide technical cross-training to relevant groups as needed
·  Participate in serviceability enhancement requirement reviews
·  Occasionally required to travel to customer sites for troubleshooting, training purposes, business reviews

If you are…

· 
Bachelor degree in Computer Engineering/Electrical Engineering

· 
8+ year experience in customer facing Technical Support, preferably with 2+ years in TAC Escalation Role – supporting enterprise class networking products with advanced expertise in network switching, routing and security.

· 
Industry certifications like ACMX, ACDX & CCIE is a plus

· 
Strong knowledge and concepts of TCP/IP, UDP, HSRP/VRRP/GLBP, DNS, ARP, HTTP, GRE etc

· 
In-depth knowledge of Layer2 technologies like spanning tree, VLANs, 802.1q, 802.1d etc

· 
Strong knowledge of internet routing protocols like RIP, OSPF etc.

· 
Proficient in VPN technologies - L2TP, IKE, IPSec  etc

· 
Knowledge of authentication protocols and servers     

· 
Understanding & experience in configuring & troubleshooting VoIP protocols like SIP, SVP, H323 etc

· 
Knowledge of wireless networking is a must.

· 
Experience in network analysis & test tools like wireshark, iperf, nmap etc

· 
Experience of Linux and Database operation.

· 
Determine need to escalate & be able to interact with development & QA

· 
Interact with other teams to drive resolution of hardware / software deficiencies / bugs.

·  Excellent analytical and problem solving skills.
·  Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at business unit and executive levels.

Join us and make your mark!

We offer:

• A competitive salary and extensive social benefits

• Diverse and dynamic work environment

• Work-life balance and support for career development

• An amazing life inside the element! Want to know more about it?

Then let’s stay connected!

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

Job:
Engineering

Job Level:
Master

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

Make every future a success.
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