Intern Presales Support Solution Architect

Job description

Job ID 1029081 Date posted 10/31/2018 Primary Location Heredia, Provincia de Heredia, Costa Rica Job Category Administration, Graduate programs and Internships Schedule Full time Shift No shift premium (Costa Rica)

At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world.

Our new innovative IT services organization is HPE PointNext.  We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.

Description:

·  Develops and organizes technical support solution information in clear, interesting, and well-written proposals (e.g., articulates customer value, avoids ambiguity, ensures viability and accuracy of technical components)
·  Ensures that solution descriptions are accurately reflected in all documentation related to the deal (e.g., customer communications, proposals or RFI responses, financial plans, commercial plans, partner agreements/contracts, plan-of-record (PoR), service-level-agreements (SLAs), statements of work (SOWs))
·  Documents solutions and builds case collateral to advance repeatable solutions and engagement best practices within and across regions and geographies
·  Works with sales and business stakeholders to ensure that internal business requirements are met (e.g., margin)
·  Researches similar solutions and relevant industry applications, and collaborates with presales, to leverage design ideas, assess alternatives, identify potential risks and challenges, and to optimize solution fit to customer needs and requirements

Education and Skills Required:

·  Student of last year of technical career (e.g. computer science, information technology, computer or electrical engineering, etc.)
·  Excel, Word and Power Point advanced knowledge.
·  Strong written and verbal communication skills, fluency in English
·  Ability to write and communicate clear and concise technical information and project status.
·  Portuguese is a must.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.