Pointnext Inside Sales Representative

Job description

Pointnext Inside Sales Representative

  

Job Description:

   

At Hewlett Packard Enterprise (HPE), we live by three core values that drive our business: Partner. Innovate. Act. These values combine to help us create important work all over the world to advance how people live and work. We’re solving the world’s most complex challenges, and our people are at the forefront of progress. In a Sales role at HPE, you’ll play a part in building the future – one big idea at a time.  You’ll be selling HPE products, services, software and solutions to customers. Working at HPE, you’ll have the resources to develop your talent and creativity. Are you ready to unleash your potential?

Summary

The Inside Sales Rep (ISR) is a professional sales position dedicated to expanding service wallet share and delivering against primary quota targets to grow and protect the HPE services business.

Expected outcomes

o   Achieves or exceeds assigned service quota

o   Healthy pipeline

o   Maintains high levels of customer and channel partner satisfaction

·  Strong funnel and accurate forecast
·  Key responsibilities
·  o   Sells within HPE’s installed base for expanded service wallet share and achieves assigned service quota.
·  o   Drives opportunities from qualification to close.
·  o   Builds customer confidence in HPE’s remote sales capabilities, from procurement to senior levels of customer & channel partner management
·  The Inside Sales Representative is responsible for actively pursuing sales opportunities in Technology Support services for selected customers in an integrated market area or account sets via telephone.
·  o   Closes sales on pre-defined services ranges.
·  o   This role carries primary quota responsibility for an account list or territory.
·  o   The Inside Sales Representative will expand sales within existing commercial accounts for increased wallet share.
·  o   The Inside Sales Representative works collaboratively with colleagues/management on up-sell initiatives, sales development programs, e-business development, demand generation, in order to increase sales value, sales efficiency and revenue.
·  o   When there is an EG account team in place, the Inside Sales Representative provides timely TSS inputs to EG-wide account plan, and collaborates with the account team to successfully deliver results upon the plan.
·  o   Responsibilities include maintaining up-to-date opportunity pipeline. The Inside Sales Representative works with management to provide accurate and regular sales forecast, related to assigned accounts/territory.
·  o   Participates in the negotiation of terms and conditions as necessary for closing deals and, in the continual process improvements, recommends best practices for the team as applicable.
·  o   Creates, maintains and implements a sales development plan for main assigned accounts.
·  o   Interacts as required with cross functional organizations on a country/regional basis such as Service Line, Global Support Delivery, Engagement & Pursuit, Global Operations, Infrastructure Product Management, Legal, Finance, and senior management to ensure sales objectives and goals are met.
·  o   Creation of the funnel for post-warranty via our channel partners. Contact them on a regular basis to follow-up and assist where needed in order to get the renewals done.
·  Knowledge and skills
·  o   Solid telesales and commercial skills.
·  o   Listens to customer needs and tailors messages to customers based on their needs and ties-in additional upsell campaigns, upgrades, or extended services.
·  o   Must have a team player spirit.
·  o   Must be able to juggle multiple tasks and competing priorities.
·  o   Must be able to apply subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives.
·  o   Exercises independent judgment within generally defined policies and practices to identify and select a solution.
·  o   Exhibits knowledge of HPE portfolio of services and infrastructure products, and capacity to learn and utilize product / service resources to meet job requirements.
·  o   Consistently meets or exceeds metrics related to $ target.
·  o   Demonstrates good knowledge of HPE CRM tool in order to provide accurate and timely inputs to sales forecast upon management request.
·  o   Knows and understands HPE’s sales tools and processes.
·  o   Strong presentation and communication skills.
·  o   Excel: medium to highly skilled
·  o   SQL: basic understanding of databases
·  o   Basic programming skills are a bonus.
·  Education and experience for hiring
·  o   Two year university/ associate degree or equivalent experience.
·  o   And/or 1-3 years of experience in a related field
·  o   Good organization and analysis skills
·  o   Knowledge of assigned discipline or technical area.
·  o   Written and communication skills in English, French and Dutch to a professional working level required.
· 
·  Job:
·  Sales
·  Job Level:
·  Core

Job:
Sales

Job Level:
Core

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.