Customer Project and Program Manager

Job description

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Responsibilities

· Leads customer project delivery for server build and server decommissions
· Revenue as detailed in Impact section.
· Small to medium /straightforward/ local scope.
· Low risk straight forward legal and commercial issues.
· Leads project financials including P&L.
· Meets or exceeds approved budgets.
· Provides reliable financial forecasts to the management.
· Leads business development.
· Identifies and develops new opportunities on current project.
· Supports qualification and opportunity assessment for small straightforward opportunities.
· Acts as opportunity manager for low risk deals.
· Leads client relationships.
· Leads first level to mid-level client delivery relationships.
· Frequently represents the organization to external customers/clients.
· Leads project team.
· Leads internal as well as external resources with a team size less than 7 people.
· Encourages skill development of project team members.
· Provides performance feedback for team members.

Desired profile

Education and Experience

First Level University degree 3 years of experience in project management or in like roles/businesses

Knowledge and Skills

·  Demonstrates a working knowledge of UNIX and Windows server configuration,
·  Demonstrates a basic key operational policies, processes and methodologies applicable to project management.
·  Understands project management methods.
·  Participates in the company PM Profession's community.
·  On a development plan leading to higher PM skills.
·  Demonstrates

Impact/Scope

Delivery or opportunity management with impact on the revenue generally less than $500K or transition/ transformation for less than $50M.

Complexity

·  Works on straightforward projects where analysis of situations or data requires an evaluation of several factors.
·  Delivers projects usually affecting one client division.
·  Coordinates and integrates the work efforts and deliverables of a small to medium one function, multi-vendor project team or sub- project of a larger project.
·  Project is typically in one location.
·  Manages projects with reasonable client deadlines.

Certifications :

ITIL V3 Required.

PMP preferred.

CompTIA Server+ required.

About HPE

Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today— we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them.

Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time.

Please Note

In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check. You will also be required to sign off on HPE's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.

Hewlett-Packard Enterprise is an equal opportunity employer. We welcome the many dimensions of diversity.

Accommodation of special needs for qualified candidates may be considered within the framework of the HPE Accommodation Policy.