Business Center Operations support with German/Turkish

Job description

Business Center Operations support with German/Turkish

  

Job Description:

   

In this position you will provide support to Global Channel Services Network (GCSN) website for  EMEA region through email, chat, tickets and calls.

You will work independently while using standard protocol to respond to more complex process support issues, proactively assist Business Center Operations team and client to avoid or reduce problem occurrence, participates in projects and provide resolution and feedback based on analysis, work as Subject Matter Expert for Channel Partner as per client requirements.

Responsibilities:

It is a daily Schedule from Monday through Friday

• Typing Skills (min. 30-40 wpm)

• Multi-Tasking ability

• Internet and Computer Knowledge

• Excellent Customer Service skills

• Adaptable to different countries and culture requirements

• Reliable and Dependable

• Ability to work independently and in a team environment

• Self-motivated

• A proactive and positive attitude

• Able to work under pressure

• Analytical Skills

• Fast Learner

• Self Starter

• Very well organized person

Qualifications:

High School Degree – College Diploma

Excellent English and written and verbally skills (Fluent) plus German/Turkish skills

Ability to work in a team

Analyzing & Diagnosing

Analytical thinking skills

Able to adapt to short notice procedures and changes

Customer Service Skills

Decision making

Problem Solving

Microsoft Office knowledge (Excel, Outlook, Power Point, Word)

SAP knowledge is a plus*

Job:
Supply Chain & Operations

Job Level:
Entry

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.