Sales Agent - Outlets

Job description

Sales Agent - Outlets, solicits and responds to companies, organizations and individuals to contract private dining events in hotel restaurants. Coordinates the prompt, courteous and efficient fulfillment of these events to satisfy the customer's needs and maximize the hotel's profits.

As Sales Agent - Outlets, you will fully support, from administrative, customer service, and F&B lead development
 perspectives, the F&B team to develop future and repeat business. Specifically, you will be responsible for performing
 the following tasks to the highest standards: 
- Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue. 
- Understand fully the F&B amenities, packages and promotions 
- Generate and develop sales leads and contact potential clients to build business relationships 
- Produce quotations and written confirmation to all clients 
- Produce accurate and timely reports that meet the needs of the F&B Manager and F&B Assitiant to include the
 reporting of appointments, calls made and business leads 
- Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!