Description de l'offre
Set in a scenic country escape, our unique Syon Park hotel boasts 137 bedrooms, 7 flexible meeting rooms, Marco Pierre White Restaurant, Kallima Spa and a 24-hour gym and indoor swimming pool.
The hotel has local transport connections and is only 7 miles from both the city of London and 3 miles from Twickenham Stadium.
A Food and Beverage Assistant is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.
What will I be doing?
As a Food and Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food and Beverage Assistant will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
· Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
· Welcome guests in a polite and friendly manner
· Take and deliver customer orders, consistently demonstrating high levels of customer service
· Prepare set ups for tables and/or rooms
· Follow cash handling procedures
· Manage guest queries in a timely and efficient manner
· Up-sell with latest departmental incentives
· Ensure compliance of brand standards
· Strive to achieve departmental targets
· Ensure cleanliness of work areas
· Comply with hotel security, fire regulations and all health and safety legislation
· Comply with local licensing laws
· Be environmentally aware
· Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Food and Beverage Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
· Positive attitude
· Good communication skills
· Commitment to delivering high levels of customer service
· Excellent grooming standards
· Flexibility to respond to a range of different work situations
· Ability to work on your own or in teams
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Working for Hilton you will have access to an amazing range of benefits such as; discounted hotel stays around the world for family and friends, retail discounts, health and dental insurance, pension scheme and access to our employee assistance program. Employees at Syon Park also benefit from discounted health club membership, discounted access to Syon House and free access to the ‘Secret Garden'.