Description de l'offre
A Lobby Attendant is responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Lobby Attendant, you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
· Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices and banquet/meeting/conference rooms
· Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays
· Greet guests in a friendly manner
· Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
· Assist in delivering guest requests and in cleaning guest rooms, as needed
What are we looking for?
High School graduate or equivalent preferred.
6 months to 1 year cleaning experience in housekeeping or janitorial service preferred.
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
· Ability to communicate effectively and pleasantly in English with guests and staff as is necessary to effectively work within the department.
· Ability to grasp, lift, carry or otherwise move materials weighing up to 50 lbs.
· Ability to move throughout building, bend, stoop and reach on a continuous basis up to an 8-hour shift.What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
· Hospitality - We're passionate about delivering exceptional guest experiences.
· Integrity - We do the right thing, all the time.
· Leadership - We're leaders in our industry and in our communities.
· Teamwork - We're team players in everything we do.
· Ownership - We're the owners of our actions and decisions.
· Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
· Customer Focus
· Adaptability What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!