Housekeeping Team Member ( Rooms, Public Area & Heart of House) - Hilton Worldwide - Gaborone - Wizbii

Housekeeping Team Member ( Rooms, Public Area & Heart of House)

Job description

A Housekeeping Team Member will ensure that all assigned housekeeping duties are executed efficiently and inline with the company policies and

What will I be doing?

As a Housekeeping Team Member, you are responsible for ensuring cleanliness of rooms & public areas to deliver an excellent Guest and Member experience. A Housekeeping Team Member will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

· Execute duties assigned by the Housekeeping Manager/Supervisor
· Ensure cleanliness of public areas
· Clean guest bedrooms and bathrooms
· Vacuum rooms and corridors
· Change and replenish bed linen, towels and guest amenities in line with company guidelines
· Undertake regular deep cleaning tasks
· Restock and maintain trolley on daily basis
· Be environmentally aware
· Dispose of waste accordingly
· Carry out lost property procedures
· Manage guest requests in a timely and efficient manner
· Manage master keys in his/her possesssion
· Check public areas and toilets taking remedial action where necessary
· Comply with hotel security, fire regulations and all health and safety legislation
· Assist other departments wherever necessary and maintain good working relationships

Seeked profile

Qualifications :

What are we looking for?

A Housekeeping Team Member serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Positive attitude
·  Good communication skills
·  Committed to delivering a high level of customer service
·  Excellent grooming standards
·  Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Hotel experience
·  Experience in a similar position

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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