Hotel Administrator / PA - Hilton Puckrup Hall - Hilton Worldwide - Tewkesbury - Wizbii

Hotel Administrator / PA - Hilton Puckrup Hall

2018-08-10T20:49:42+0000

Job description

A Hotel Administrator is responsible for carrying out the daily activities of the Executive office to deliver an excellent guest and staff experience while providing secretarial support, managing the mail, and carrying out filing.

What will I be doing?

As a Hotel Administrator, you are responsible for carrying out the daily activities of the Executive office to deliver an excellent guest and staff experience. A Hotel Administrator will also be required to provide secretarial support, manage mail, and carry out all filing. Specifically, you will be responsible for performing the following tasks to the highest standards:

· Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures
· Provide secretarial support to the Executive team
· Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally
· Respond to all Guest Feedback in a professional and timely manner
· Receive and distribute mail
· Ensure outgoing mail is dispatched in a timely manner
· Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary
· Maintain adequate supplies of office stationary
· Identify and build internal and external relationships
· Carry out all filing
· Comply with all key security mandates
· Report any maintenance issues or hazards
· Maintain own work area in a clean, tidy and good manner
· Report defective materials and equipment
· Assist with special projects related to the Executive Office

Seeked profile

Qualifications :

What are we looking for?

A Hotel Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Excellent verbal and written communication skills
·  Excellent administration and IT skills
·  Committed to delivering a high level of customer service, both internally and externally
·  Flexibility to respond to a range of different work situations
·  Ability to work under pressure
·  It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
·  Previous administrative experience in a fast paced environment

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