Offers “Hilton Worldwide”

Expires soon Hilton Worldwide

Food and Beverage Attendant

  • Adelaide (City of Adelaide)
  • Hotels - Restaurants

Job description



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Part Time positions available - Coal Cellar Bar

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Develop your career at this prestigious 5 star, 374 room hotel

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Based at the Hilton Adelaide hotel , CBD opposite Victoria Square

You will be responsible for engaging our guests and customers by providing them with the utmost in customer service. You will create memorable guest experiences by efficiently assisting our guests in a friendly and engaging manner.

Your service philosophy will be to fill the earth with the light and warmth of Hospitality – by delivering exceptional experiences – every hotel, every guest, every time.

About Hilton Hotels

Hilton is built on our Values of H ospitality, I ntegrity, L eadership, T eamwork, O wnership and N ow (H.I.L.T.O.N) , and we are committed to demonstrating these values to our Guests and our Team Members every single day. Whilst each value is essential, Hospitality comes first, because it is truly at the heart of everything we do. We are Hilton. We Are Hospitality.

About the role

We are on the lookout for talented and enthusiastic Food & Beverage Attendants for Coal Cellar Bar. You will understand the importance of professional customer service and be capable of providing nothing less than the best to our guests.

In your new role you will be an energetic individual, responsible for upholding the highest quality standards in the food and beverage (F&B) operation in which you are working. Reporting to the Restaurant Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.

Duties/responsibilities

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Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a food runner, barista or cocktail attendant/bartender, if required

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Being allocated to Food & Beverage means that you should have the flexibility to work in all areas of Food & Beverage including the Restaurant, Bar, Room Service and Catering should the business needs require it

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Welcome guests in a polite and friendly manner

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Get to know and recognise regular customers & their preferences so that their needs can be met and exceeded

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Responsible for a range of service styles depending on the outlet that you are working in, including buffet & a la carte

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Understand menu content, any menu changes and promotional activities

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Preparing of mise-en-place where required

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Maintain a clean, tidy and well prepared service area

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Handle all customer enquiries with a professional manner and demonstrate high standards of customer service

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Perform duties with a high level of positive guest service. Ensure that the guest is the first priority at all times – be pro-active with their needs

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Work a variety of shifts including; weekends, days, afternoons and evenings

Desired profile



Qualifications :

Skills/experience

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RSA - Must have a current and valid ‘Provide Responsible Service of Alcohol' certificate

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Demonstrated experience within a bar, fine dining restaurant or catering operation is essential

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Working knowledge of alcoholic beverages and mixing of drinks

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Friendly, positive, energetic disposition with a charismatic personality capable of delivering exceptional customer service

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Fluent in the English language in order to communicate professionally with guests and team members

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Demonstrated ability to resolve problems and conflict, and work effectively under pressure

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Good organisational skills

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Well-presented and calm personality

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A passion for delivering exceptional levels of guest service

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Willingness and ability to work around a 7 day week roster including evenings, weekends and public holidays


Culture and benefits

Our team are responsible for living up to our brand promise of ‘ensuring that every guest feels cared for, valued and respected' we achieve this by ensuring our Blue Energy culture is alive in each of our hotels. Blue Energy is the unspoken energy and passion behind each of our dedicated team members who are focused on making a difference. It links our vision ‘To fill the earth with the light and warmth of hospitality' – to our values of ‘Hospitality', ‘Integrity', ‘Leadership',

‘Teamwork', ‘Ownership' and ‘Now'. As a Hilton team member you can expect to receive;

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A competitive industry wage

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Membership with Go Hilton – global Team Member discounted room rates

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Discounts of up to 50% on products and services in participating Hilton outlets

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Access to Hilton University training, offering more than 3000 learning programs

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Career development planning and opportunities

Make every future a success.
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