Conference and Events Assistant - Doubletree by Hilton Dunblane Hydro - Hilton Worldwide - Dunblane - Wizbii

Conference and Events Assistant - Doubletree by Hilton Dunblane Hydro

2018-09-05T00:41:09+0000

Job description

A Food and Beverage Assistant is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.

What will I be doing?

As a Food and Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food and Beverage Assistant will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

· Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
· Welcome guests in a polite and friendly manner
· Take and deliver customer orders, consistently demonstrating high levels of customer service
· Prepare set ups for tables and/or rooms
· Follow cash handling procedures
· Manage guest queries in a timely and efficient manner
· Up-sell with latest departmental incentives
· Ensure compliance of brand standards
· Strive to achieve departmental targets
· Ensure cleanliness of work areas
· Comply with hotel security, fire regulations and all health and safety legislation
· Comply with local licensing laws
· Be environmentally aware
· Assist other departments wherever necessary and maintain good working relationships

Seeked profile

Qualifications :

What are we looking for?

A Food and Beverage Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Positive attitude
·  Good communication skills
·  Commitment to delivering high levels of customer service
·  Excellent grooming standards
·  Flexibility to respond to a range of different work situations
·  Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Previous Food and Beverage and/or industry experience
·  Experience with cash handling
·  Knowledge of Food Hygiene Regulations

Benefits?

·  “It’s your world”– Your next role could be as a Food and Beverage Team Leader or Supervisor, or why not move into a different department like Front Office, Accounts or Human Resources in over 100 different countries
·  Personal Development programmes for Waiters, Supervisors and Managers
·  Worldwide travel perks - up to 30 nights at discounted rates and 50% F&B discounts
·  Industry leading benefits including contributory pension scheme, discounted dental and health cover, and high street discounts
·  28 days holidays including bank holidays (increasing yearly)
·  Complimentary meals on duty and uniforms provided
·  Service charge and tips

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