Casual Host - Waldorf Astoria Edinburgh - The Caledonian - Hilton Worldwide - Edinburgh - Wizbii

Casual Host - Waldorf Astoria Edinburgh - The Caledonian

2018-05-31T21:04:48+0000

Job description

A Host / Hostess at the Pompadour by Galvin Restaurant is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience while working to achieve departmental targets.

The pompadour by Galvin Restaurant is a high standard, luxury restaurant. We are looking for candidates with previous experience in the same environment.

What will I be doing?

As a Host / Hostess, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience. A Food and Beverage Host / Hostess will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

· Welcome guests in a polite and friendly manner
· Coordinate seating for customers
· Up-sell with latest departmental incentives
· Manage table set-ups
· Able to work in all areas of Food and Beverage including Bar and Restaurant
· Follow cash handling procedures
· Manage guest queries in a timely and efficient manner
· Ensure compliance of brand standards
· Strive to achieve departmental targets
· Ensure cleanliness of work areas
· Comply with hotel security, fire regulations and all health and safety legislation
· Comply with local licensing laws
· Be environmentally aware
· Assist other departments wherever necessary and maintain good working relationships

Seeked profile

Qualifications :

What are we looking for?


A Food and Beverage Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Positive attitude
·  Perfect communication skills
·  Commitment to delivering high levels of customer service
·  Excellent grooming standards
·  Flexibility to respond to a range of different work situations
·  Ability to work on your own or in teams
·  Previous experience in a similar Restaurant / Hotel

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Experience with cash handling
·  Knowledge of Food Hygiene Regulations

Why join the Waldorf Astoria family as a Host?

· “It's your world”– Your next role could be as a Food and Beverage Team Leader or Supervisor, or why not move into a different department like Front Office, Accounts or Human Resources in over 100 different countries

· Personal Development programmes for Waiters, Supervisors and Managers

· Worldwide travel perks - up to 30 nights at discounted rates and 50% F&B discounts

· Industry leading benefits including contributory pension scheme, discounted dental and health cover, and high street discounts

· 28 days holidays including bank holidays (increasing yearly)

· Complimentary meals on duty and uniforms provided
· Service charge and tips
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