Business Centre Coordinator - Hilton London Tower Bridge - Hilton Worldwide - City of London - Wizbii

Business Centre Coordinator - Hilton London Tower Bridge

Job description

A Business Centre Host with Hilton Hotels & Resorts is responsible for providing secretarial support and assisting with hotel meeting/event functions to deliver an excellent Guest and Member experience while working directly with conference organisers

What will it be like to work for this Hilton Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it's with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.What will I be doing?

As a Business Centre Host, you are responsible for providing secretarial support and assisting with hotel meeting/event functions to deliver an excellent Guest and Member experience. A Business Centre Host would also be required to work directly with and assist conference organisers. Specifically, you will be responsible for performing the following tasks to the highest standards:

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Provide secretarial support such as message taking, photocopying, faxes, typing and document binding

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Provide accurate conference and meeting room signage, place cards and name badges

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Ensure meeting rooms, equipment and materials are in place and in full working order prior to the start of any event

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Supervise coffee breaks, welcome drinks and similar events as required

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Serve as the contact for enquiries from conference organisers and delegates as well as any guests wishing to use the Business Centre facilities

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Record all charges and any additional goods or services that have been provided

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Project a professional manner with an emphasis on hospitality and guest service

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Comply with hotel security, fire regulations and all health and safety legislation

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Attend training carried out by the hotel

Seeked profile

Qualifications :

What are we looking for?

A Business Centre Host serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

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Experience in a customer service role in the hotel/leisure/retail sector

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Calm, efficient and organised

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Excellent communication skills

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Excellent grooming standards

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Passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

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Excellent IT skills

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Good organisational skills

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality.

·  More than 500 locations and nearly 200,000 rooms across six continents Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest roomsFlagship brand of Hilton Worldwide with properties in more than 77 countriesMore than 70 world-class resorts and more nearly 200 full-service spasHarris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011Number one C3global brand awareness in the hospitality industry
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