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Breakfast Supervisor - Waldorf Astoria Edinburgh - The Caledonian

  • Edinburgh (City of Edinburgh)
  • Hôtellerie - Restauration

Description de l'offre

The stories begin here at Waldorf Astoria Edinburgh – The Caledonian :

Waldorf Astoria Edinburgh – The Caledonian, known locally as the “Caley”, was built in 1903 and is one of Edinburgh's most significant landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway building hotel nestles in the shadow of Edinburgh Castle and its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years.

Click on the link to view our hotel video here

Breakfast at the Brasserie is served from 6.30am - 10.30 am and features the options of a full Scottish breakfast, a continental breakfast or a la carte.

Why join the Waldorf Astoria Edinburgh – The Caledonian as a Food & Beverage Supervisor in the Breakfast department?

· It's your world– Your next role could be as an Assistant Manager, or why not move into a different department like Front Office, Accounts or Human Resources in over 100 different countries
· Personal Development programmes for every level
· Working in an environment where creativity is highly appreciated
· Yearly team outings
· Do not forget a competitive starting salary
· Service charge and tips
· 28 days holidays including bank holidays (increasing yearly)
· Complimentary meals on duty and uniforms provided
· Worldwide travel perks - up to 30 nights at discounted rates over 5,000 properties in more than 100 countries and 50% Food & Beverage discounts
· Industry leading benefits including contributory pension scheme, discounted dental and health cover, and high street discounts

We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience.

If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!

Profil recherché

Qualifications :

What will I be doing?

As a Breakfast Supervisor for Waldorf Astoria Edinburgh – The Caledonian, you are responsible for overseeing the department to deliver exceptional Guest and Team Member experiences in accordance with the True Waldorf Service Standards.

You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience

Supervise Breakfast operations

Communicate and delegate tasks to the team

Ensure compliance of brand standards

Manage guest queries in a timely and efficient manner

Represent needs of the team

Assist Food and Beverage management with training and development of team members

Assist with annual and mid-year appraisals with team members under your responsibility

Comply with hotel security, fire regulations and all health and safety legislation

Be environmentally aware

Assist other departments wherever necessary and maintain good working relationships

As a Breakfast Supervisor, you will work 5 days per week including, but not always, weekends and bank holidays.

What are we looking for?

Previous Food and Beverage supervisory experience, in high volume

Committed to delivering excpetional levels of service

Good communication skills

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

Previous experience in the luxury or full service hotel industry

Willingness to develop team members and self

Passion and willingness to learn

Positive attitude and someone who makes our guests smile

Genuinely friendly and caring

Enjoys working as part of a team

Ambitious and hard working

Good communication and excellent grooming standards

Looking forward welcoming you to our hotel.

Contract - Permanent (39hrs per week)

Salary - £17,000 per annum + Hilton perks & benefits programme

In line with the Asylum and Immigration Act 1996, we require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage