An Assistant Outlet Manager for the Waldorf Astoria Dubai International Financial Centre, is responsible for managing service operations to deliver an excellent Guest and Member experience.
What will I be doing?
An Assistant Outlet Manager will also be required to manage, train, and develop team members and optimise sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:
· Manage the food and beverage service to consistently meet high standards as defined by the hotel
· Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
· Ensure Team Members maximize all sales opportunities
· Ensure Team Members consistently maintain brand standards and high levels of customer service
· Handle all customer inquiries in an appropriate and professional manner
· Accurately manage all transactions during service
· Manage Team Member schedules, stock, and wastage levels
What are we looking for?
An Assistant Outlet Manager for the Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
· Previous experience in similar role within the Food & Beverage
· Experience in supervising a team
· Ability to demonstrate delegation skills
· Flexibility to respond quickly and positively to a range of work situations
· A passion for developing others to be part of a winning team
· Excellent communication skills
· Positive attitude and excellent grooming standards
It would be advantageous for the role to demonstrate the following skills and capabilities:
· Previous experience within a luxury environment
What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!