Assistant Health Club Manager
Leeds (City and Borough of Leeds) IT development
Job description
Workout your next career move!
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
Please note that full flexibility is required for this role, shifts fall between 05.30 – 22.30 Mondays – Sundays
Annual Salary: £24,000 DOE
A WORLD OF REWARDS
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking
- Discounted Taxi between 12am and 6am
- Guest Experience Day after successfully passing probation
- Modern and inclusive Team Member’s areas
What will I be doing?
As an Assistant Health Club Manager, you will be responsible for assisting the Health Club Manager with operations, team management, and training to deliver an excellent Guest and Member experience. An Assistant Health Club Manager will also be required to help achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Assist Health Club Manager with managing operations
- Assist Health Club Manager with managing team members to ensure high motivation, provision of high quality service and ongoing development
- Assist Health Club Manager with the recruiting, managing, training and development of the team
- Assist Health Club Manger in meeting revenue targets and overall department annual budget
- Manage customer feedback effectively to ensure continuous service and programme improvement
- Respond to audits to ensure continual improvement is achieved
- Liaise with other hotel departments
- Ensure customers and guests receive friendly and consistent personalised service from all team members
- Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
- Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
What are we looking for?
An Assistant Health Club Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Supervisory experience within the leisure sector
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Passion for Customer Service and ability to close a sale
- Relevant Fitness and pool qualifications
- Ability to meet financial targets
Please note that full flexibility is required for this role, shifts fall between 05.30 – 22.30 Mondays – Sundays
Want to know more about this job?
Contact Liz directly in our Recruitment Team on Elizabeth.jones@hilton.com
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
HospitalityIntegrityLeadershipTeamworkOwnershipNow
The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company