Offers “Hilton Worldwide”

16 days agoHilton Worldwide

Assistant Conference & Banqueting (Bars) Operations Manager - Hilton Glasgow

  • Glasgow (Glasgow City)
  • Marketing

Job description

Hilton Glasgow is a premier hotel for meetings and events in Scotland, showcasing a prime city centre location and world class facilities. We offer 15 flexible and fully equipped function rooms, including an entire floor dedicated to meetings and events . For conferences, banquets and grand celebrations our striking Grand Ballroom can accommodate up to 1,000 Guests.

What will I be doing?


As an Assistant Conference and Banqueting Operations Manager at Hilton Glasgow, you will be part of a management team responsible for assisting with managing all aspects of Conference and Banqueting operations to deliver an exceptional Guest and Team Member experiences. You will also be required to optimise sales and provide true leadership to the team to ensure targets are met. Some of the more specifics of the role include...

· Assisting in managing all areas of the Conference and Banqueting operations
· Maintaining exceptional levels of service
· Ensuring compliance of brand standards
· Evaluating guest satisfaction levels with a focus on continuous improvement
· Awareness of both local & global trends and propose ideas to build the range and quality of Conference and Banqueting
· Optimising sales and containing costs, identifying any areas for action
· Managing & achieving budgets and other short and long term functional goals
· Providing effective leadership to the Conference and Banqueting teams to ensure targets are met and exceeded both for the hotel and your individual development
· Maintaining good communication and work relationships in all hotel areas and with external customers and suppliers
· Ensuring staffing levels cover business demands
· Ensuring that training is carried out on an ongoing basis
· Ensuring communication meetings are conducted and post-meeting minutes generated
· Managing staff performance issues in compliance with company policies and procedures

Ideal candidate profile

Qualifications :

Hilton Glasgow is a premier hotel for meetings and events in Scotland, showcasing a prime city centre location and world class facilities. We offer 15 flexible and fully equipped function rooms, including an entire floor dedicated to meetings and events . For conferences, banquets and grand celebrations our striking Grand Ballroom can accommodate up to 1,000 Guests.

What will I be doing?


As an Assistant Conference and Banqueting Operations Manager responsible for our C&B Bars at Hilton Glasgow, you will be part of a management team responsible for assisting with managing all aspects of Conference and Banqueting operations to deliver an exceptional Guest and Team Member experiences. You will also be required to optimise sales and provide true leadership to the team to ensure targets are met. Some of the more specifics of the role include...

·  Assisting in managing all areas of the Conference and Banqueting operations (Bars)

·  Maintaining exceptional levels of service
·  Ensuring compliance of brand standards
·  Evaluating guest satisfaction levels with a focus on continuous improvement
·  Awareness of both local & global trends and propose ideas to build the range and quality of Conference and Banqueting
·  Optimising sales and containing costs, identifying any areas for action
·  Managing & achieving budgets and other short and long term functional goals
·  Providing effective leadership to the Conference and Banqueting teams to ensure targets are met and exceeded both for the hotel and your individual development
·  Maintaining good communication and work relationships in all hotel areas and with external customers and suppliers
·  Ensuring staffing levels cover business demands
·  Ensuring that training is carried out on an ongoing basis
·  Ensuring communication meetings are conducted and post-meeting minutes generated
·  Managing staff performance issues in compliance with company policies and procedures