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2019- Hotel Internships at Hilton

  • Internship
  • City of London (Greater London)
  • Hôtellerie - Restauration

Description de l'offre

Hotel Internships at Hilton

What is it like to work for Hilton?

Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry?
We are Hilton! We are Hospitality!
We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of Great places to work, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career after graduating from University.

Hotel locations and Internship opportunities

Across the UK& Ireland, we are offering excellent Internships in many different locations and departments. Below is an overview of the Hotel internships that we are offering, all for the duration of 12 months, starting in July 2019, and suitable to students currently enrolled to an undergraduate University degree.
· Food and Beverage (Restaurant & Bar)
· Front Office (Reception)
· Conference and Events Operations

Food and Beverage Internships

What will I be doing?

As part of your Food and Beverage Internship, you will get the opportunity to work in the following areas of Food and Beverage: Bar, Restaurant, Breakfast and Room Service and get the opportunity to develop your communication, customer service and leadership skills. You will be able to fully immerse yourself in the day to day operation of our busy hotels and get an insight into the world of Food and Beverage at a global company. We will help you to become ‘the face' of different outlets in our hotel and how to communicate with other departments and our guests alike ensuring a smooth and memorable experience for all guests that stay with us. Part of the role will be to welcome guests into our Restaurants and Bars in a polite and friendly manner, consistently demonstrating great customer service and show true hospitality.

Front Office Internships

What will I be doing?

Hilton's Front Office teams are responsible for every guest's first impression when walking through the doors of our hotels. Therefore as a Front Office Intern, you will be able to develop excellent customer service skills through regular guest interaction. As an Intern you will be the face of our hotel and ensure a memorable reception experience for Guests. Some of the tasks involve: The check in/check out of guests, dealing with guest inquiries, informing guests about hotel room categories, room rates, packages, promotions and other hotel facilities as well as maximising room occupancy and use up-selling techniques to promote hotel services and facilities.

Conference and Events Operations Intern

What will I be doing?

From small business meetings to large weddings and conferences, at Hilton we host them all. As an Intern in the Conference and Events Operations team, you are right in the midst of the hustle and bustle of our events operations department. From setting up the function rooms, to serving meals and coffee breaks you will play a key role in the team and ensure that the events our guests have booked turn out to be a success. As part of this internship, you will have the opportunity to develop skills such as time management, prioritising tasks, customer focus and resilience. We always strive to welcome and care for our guests in a polite and friendly manner and being part of the Events team will allow you do just that.

Profil recherché

Qualifications :

What are we looking for?

All of our Hotel internships are open to students currently enrolled to university and looking to complete a 12 months placement as part of an undergraduate degree. We are a people's business and we are looking for highly motivated individuals looking to join the hustle and bustle of our exciting hotels. No two days are the same and we guarantee that you get to work with a team that will make you feel welcome and support you on your journey as an Intern. We are looking for individuals that understand that we are a 24/7 business which also includes shift work. Furthermore, we are looking to recruit students that are interested in a long-term career with us and therefore motivation, ambition, resilience and a keen interest in hospitality is an absolute must.

Application Process

When you submit your application, we will ask you to answer a number of questions based on your eligibility to work in the UK and your current situation. Furthermore, you will be asked to specify your preference with regards to your internship and the region, hotel and department. Once you have submitted your preferences, we will review your application after December 10th and put your submission forward to the respective hotels that you have selected. Once you have successfully passed the hiring manager review, the hotel will then reach out to you, to schedule an interview.