Bilingual Customer Service Representative

Job description

Bilingual Inside Sales Specialist

We’re looking for motivated individuals who have a passion for sales and desire advancement opportunities throughout Canada and globally.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software, and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With some 23,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges, and grow your career.

What’s the role?

In this entry level sales role, your development begins with two months of hands-on training which will set you up for success by learning the foundation of Hilti’s culture, products, and services.

As an Inside Sales Specialist you will influence and serve all Hilti customers, including internal team members and Account Managers who have direct relationships with the Hilti customer experience. Your participation in the Account Management Development Program is essential to prepare you for your next step in an outside sales role.

What do we offer?

In our Account Manager Development Program, you will complete developmental stages before promoting into an outside sales role. During the 18-24 month program, you’ll participate in a full sales, product, hands on, and industry training curriculum. As you advance in the program you will take part in outside sales training and territory sales coverages, all while being paired with a mentor.

[Key Fact] Hilti has been consistently recognized by Selling Power Magazine as a top company to sell for and by Fortune as a Best Workplace for Millennials in 2015.

Why should you apply?

At Hilti you will find a culture where over 80% of our management team has been promoted from within and our average employee tenure exceeds 9.6 years. Join Hilti to begin your long term career with a global leader in a fast paced and exciting industry.

What you need is:

Verbal and written fluency in English and French

High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience

Previous customer service and/or sales skills required

Excellent written, verbal, and presentation skills

Drive to develop strong and sustainable customer relationships

Ability to relocate within 18-24 months an asset

Working Conditions:

Must be able to sit for prolonged periods of time and spend extended amount of time on the phone. Must be able to walk on construction projects, climb scaffolding, and be able to lift and carry as much as 60 pounds. There will also be opportunities for hands-on training exercises, meetings, workshops, and presentations.

As part of your interview process, you will shadow a current employee in this role to give you a feel for the job and the caliber of our people.

Tempted to apply or find out more?