Account Sales Service Representative (Lake Orion, MI)

Job description

Henkel Adhesive Technologies is a worldwide leader in bonding, sealing and surface treatments - thanks to our ambitious people. We create unique value for our clients and our technologies can be found in many objects touching our lives every day. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?

Manage the site sales and service functions for a major automotive OEM in Lake Orion, MI

What we offer

· Responsible for working with automotive pretreatment system, adhesive applications, and additional process areas. Includes:
- Performing daily tests and quality audits to ensure processes are within specifications.
- Recording results and providing reports to customer management and staff.
- Communicate effectively with plant personnel at all levels.
· Develop effective account management, service & sales support strategies, and activities to cultivate new business opportunities to provide an outstanding customer service and support commitment.
· Develop, manage, and apply organizational resources to provide excellent customer and technical support.
· Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms.
· Maintain high standards and professional image of the company.
· Track shipments, monitor inventory levels and usages of Henkel products.
· Champion site continuous-improvement projects that result in process efficiencies and recognized value.

Desired profile

Who we are looking for

·  Education — BS/BA in engineering or business, with some chemistry background preferred.
·  Experience — Manufacturing experience with significant experience in a sales/service function, preferably at a customer site location.
·  Must have a strong work ethic and excellent customer relationship skills.
·  Strong communication skills both internally and externally.
·  Must have strong problem resolution and technical leadership skills.
·  Ability to travel and meet with customers approximately 10%. Travel is domestic.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Apply online if this sounds like your next challenge. Refer to the job ID mentioned above and get one step closer to starting your new job at Henkel.

Discover our winning culture: www.henkel-northamerica.com/careers/jobs-and-application