Technical Writer

Job description

3129501
Additional Cities

Roanoke
Career Level

Experienced
Relocation Assistance

No
Business

GE Digital
Business Segment

Digital Applications
Function

Digital Technology
Country/Territory

United States
Additional States/Provinces

Virginia
Postal Code

24013
Role Summary/Purpose

As a Technical Writer, you will be responsible for working independently on components of an information development project. You will contribute to the team on a variety of projects and call upon team members for guidance as needed. You will contribute to the team and work independently.
Essential Responsibilities

In this role, you will develop and deliver high-quality content for the Information Development team using the following professional characteristics:

·  Strong writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents

·  Fundamental collaboration skills: ability to work with other writers and cross-functional peers

·  Fundamental knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing

·  Understanding of core information development processes: content planning, content creation, content review

·  Ability to break down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user

·  Basic ability to collaborate with subject matter experts to research a software product, determine functionality and design features, then communicate those effectively to the user
Qualifications/Requirements

Basic Qualifications:

·  Bachelor’s degree (OR high school diploma with at least 6 years’ experience in a technical writing role)

·  A minimum of 2 years of professional experience

Eligibility Requirements:

·  Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job

·  Must be willing to work out of an office located in Roanoke, VA
Desired Characteristics

Technical Expertise:

·  Basic skills in editing (QA for documentation) – ability to recognize errors in a variety of information deliverables

·  Fundamental skills with the authoring tools used by the Information Development team: oXygen Author (DITA methodology), Astoria CMS

·  Ability to follow established information patterns to create information deliverables

·  Working knowledge of Lean/Agile/XP software development processes and how to follow processes for information development

·  Working knowledge of the major aspects of software design, development, and QA and how they affect the information development process

·  Ability to work with, modify, and troubleshoot HTML, CSS, and XML markup

Business Acumen:

·  Ability to work to deadlines and think critically about the task at hand while maintaining an understanding of the relevance of the issue in the bigger picture

·  Basic domain and product knowledge, including appropriate terminology, with an awareness of GE Digital product line(s) and offerings
Awareness of how GE Digital drives value to its customers

Leadership:

·  Ability to voice opinions and present clear rationale. Effective use of data or factual evidence to influence

·  Recognition of collaborative behavior and participation in collaborative activities

·  Willingness and ability to learn organization vision statement and decision-making framework. Ability to understand how team and personal goals/objectives contribute to the organization vision

Personal Attributes:

·  Willingness and ability to help team members

·  Ability to understand problems thoroughly before implementing solutions and ask questions to clarify requirements when ambiguities are present

·  Technically oriented

·  Ability to identify opportunities for innovation and offer new ideas

#DTR
About Us

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen.
Primary Country

United States