Technical Services Training Leader

Job description

3100060
Additional Cities

Houston
Career Level

Experienced
Relocation Assistance

No
Business

GE Power
Business Segment

Power Power Conversion
Function

Services
Country/Territory

United States
Additional States/Provinces

Texas
Postal Code

77041
Role Summary/Purpose

The Technical Services Training Leader will lead the training team to execute world class operator and technical training for customers and internal personnel. In this role, you will drive training growth by partnering with sales teams and producing marketing material.

Essential Responsibilities

As the Technical Services Training Leader, you will:

·  Manage all training activities within North America, including driving sales, executing and financial reporting
·  Produce quarterly targets and drive sales opportunities
·  Deliver technical and/or operator training 
·  Develop training material
and arrange all logistics for training courses 
·  Develop and track operating metrics, including quality of service and revenue / margin 
·  Coordinate with engineering, field service and technical support teams to deliver specific training classes 
·  Work directly with the customers to define syllabus and schedules
·  Define Capex request to enable training growth 
·  Travel to customer locations to support training activities, as required
Qualifications/Requirements

·  Bachelor’s Degree in a relevant field from an accredited university or college 
·  Minimum of 2 years of training delivery experience
Desired Characteristics

·  Master's Degree in a relevant field from an accredited university or college 

·  Minimum of 5 years of practical working knowledge of Power 
·  Experience with conversion products
·  Ability to interface effectively with all levels of the organization / external customers
·  Effective team building and problem solving abilities
·  Strong oral and written communication skills 
·  Strong interpersonal and leadership skills 

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About Us

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen.
Primary Country

United States