Software Training Lead

Job description

3092321
Additional Cities

London
Career Level

Entry-Level
Relocation Assistance

No
Business

GE Digital
Business Segment

Digital Services
Function

Services
Country/Territory

United Kingdom
Postal Code

WC2E 9BJ
Role Summary/Purpose

The Software Training Lead is responsible for consistent development & deployment of technical & solution training for ServiceMax-GE Digital. This position reports to the Client Education Engagement Manager & works with associated teams to create, manage, coordinate & deliver training (globally) to internal & external partners and customers. Successful candidates must work cross-functionally with the Professional Services teams in the delivery of training programs.
Essential Responsibilities

·  Support our GE-ServiceMax customers through their services operations transition and training
·  Lead work stream comprising change and transition management, communications, and training
·  Assess the impact of change on customers, using stakeholder readiness for change assessments
·  Apply and develop GE tools and frameworks to support improved customer future-state organizational design and alignment
·  Develop and execute customer training plans
·  Measure end user training impact
Qualifications/Requirements

·  Bachelors’ degree preferred, ideally in STEM based subject and/or equivalent knowledge/experience
·  Ability to travel on frequent basis
Desired Characteristics

·  Proven Human Capital experience in a consulting and/or customer environment
·  Experience delivering training as part of a technology transformation/implementation 
·  Ability to work independently and manage multiple assignments
·  Strong problem-solving skills with the ability to manage customer relationships and demands 
·  Demonstrated ability to manage ambiguity and apply problem-solving skills 
·  Strong teaming and leadership 
·  Experience in business development and proposal support

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About Us

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.