Prompt Response Engineer

Job description

3099066
Additional Cities

Other UP IN
Career Level

Experienced
Relocation Assistance

Yes
Business

GE Transportation
Business Segment

Transportation Global Services Organization
Function

Services
Country/Territory

India
Role Summary/Purpose

Fulfill customer expectation for locomotive reliability, performance and contract obligation during loco operations on Indian Railway network. Attend unscheduled incident, investigate, execute and fix problems on locomotive on IR network with complete coordination with shed while keep Shed informed of observations / investigation and corrective action taken if any. Perform locomotive replenishment requirement during loco running on Railway route.
Essential Responsibilities

• Track GE loco movement on IR network and gather information on working details.
• Replenishment spares with PRT team to remain in readiness to attention to loco problems.
• Monitor / carry out replenishment of consumables on locomotive at customer location when required with coordination with service shed.
• Attend problems / incident reported by customer/ service sheds. Provide its investigation report to service shed and action taken to fix the locomotive problem.
• Inform service shed on action taken so that further course of action on the locomotives can be taken by shed.
• Carry out troubleshooting and diagnostic as per GE process.
• Carry out technical solution as per GE maintenance procedure.
• Comply with safety requirements and standards of locomotives at all times.
Qualifications/Requirements

• Bachelor degree/diploma or equivalent of min 3+ year field experience on maintenance of ac-ac diesel locomotive domain
• Strong background in diesel locomotive system for mechanical system including bogies, diesel engine, air compresses, air brake system and radiators OR for electrical system including propulsion system, traction motors, traction alternator, aux. generators, radiator fan.
• Good ability to diagnostic and troubleshooting problems on ac-ac locomotives.
• Good capability to assess the status of safety and criticality of diesel locomotives system in event of problems and to decide the course of corrective action.
• Excellent Interpersonal skill with ability to work with customer and service shed.
Desired Characteristics

• Ability and willing to undertake extensive travel.
• Excellent customer interaction skill.
• Understanding of operational setup of Indian Railway organization.
About Us

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Primary Country

India