Product Support Analyst

Job description

3073507
City

Cheltenham
Career Level

Experienced
Relocation Assistance

No
Business

GE Aviation
Business Segment

Aviation Avionics & Digital Systems
Function

Engineering/Technology
Country/Territory

United Kingdom
Postal Code

GL52 8SF
Role Summary/Purpose

The Product Support Analyst will have global responsibility covering Avionic, Mechanical, Power and Propeller data validation, analysis and automation across the Aviation business. The Product Support Analyst will support the Failure Reporting Analysis and Corrective Action System (FRACAS) across the entire product life cycle using a variety of analytics tools.
Essential Responsibilities

·  Adhere to departmental compliance, company policies and government regulations

·  Communicate technical content to satisfy requests through the use of appropriate media (e.g. presentation) to a variety of stakeholders at all levels

·  Product Data Management/Analysis

·  Support collection of internal, customer, supplier and MRO data

·  Support data validation and automation strategy, participating in process development

·  Develop, support and maintain tools to automate deliverables for the Aviation business

·  Support the development of advanced predictive analytics tools and visualizations

·  Support evaluation and implementation of improved analytics tools and techniques for GE Aviation Systems

·  Support the business methodology to capture New Product Introduction platform detail

·  Data analysis and support of equipment configuration database system or appropriate business systems

·  Recommended Spare Parts Lists (RSPLs)

·  Support delivery of RSPLs and serve as backup to RSPL lead

·  Reliability

·  Clean, validate and categorize datasets/sources, as required

·  Support and/or complete contractual and non-contractual deliverables, as assigned
Qualifications/Requirements

·  Bachelor’s degree in an engineering or business/IT discipline from an accredited university or college (or high school diploma/GED with significant experience in Engineering/Technology) or equivalent experience

·  Core competence in Microsoft Office applications, particularly Excel and Access, with the ability to adapt to a variety of IT tools

·  Knowledge and understanding of the Aerospace industry or Aviation products and experience performing reliability engineering or FRACAS activities

·  Some experience with data cleansing and validation of large datasets, from multiple sources

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website http://www.ukba.homeoffice.gov.uk/visas-immigration/working

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61212/hmg-personnel-security-controls.pdf
Desired Characteristics

·  Ability to drive improvements in efficiency for multiple, concurrent projects

·  Problem Solving – Ability to analyze, identify and develop solutions to problems using a wide range of data

·  VBA coding

·  Familiarity with SQL and Oracle databases

·  Exposure/experience with data science techniques or predictive analytics tools

·  Experience with FRACAS tools such as Windchill Quality Solutions or XFRACAS

·  Knowledge of export control and/or government restrictions regarding data management

About Us

AtGE Aviation , we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. At GE, developing people is embedded in our culture and integral to our growth. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come.

GE is committed to taking on the world’s toughest challenges. In order to fulfill that promise we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you!