• Support HR Operations services such as On-boarding, Off-boarding, employee life cycle, benefits and Payroll services and ensure people, structures, processes and systems are aligned to deliver key objectives efficiently and effectively. 

• Advise on questions/requests from employees, managers and the HR community in a professional, courteous & timely manner 

• Review payroll entries and the files to ensure they meet the necessary quality & compliance requirements 

• Manages service delivery metrics in relation to outsourced benefits/payroll.Prepare reports, reconciliations and associated statistics related to payroll and benefit activities such as pension, benefits, company shares.  

• Participate in internal & external payroll audits 

• Deal with operational issues and process failures, identifying and implementing appropriate solutions. 

• Develop action plan to mitigate operational risks or resolve escalated issues 

• Proactively seek customer feedback to identify areas for simplification, standardization and productivity within assigned process. 

• Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes 

• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE Vernova policy requirements 

• Develop a strong working relationship with the GE HR community through proactive facilitation & improvement of HR processes, ensuring effective communication and early identification of requirements & any issues 

• Identify frequent customers / process issues and be able to suggest process, procedure and training improvement opportunities 

• Cooperate with payroll provider and other 3rd party providers to have efficient processes 

• Create respective documents that support the regulations of the country-specific legal environment  

Qualifications/ Requirements: 

• Bachelor’s degree in Human Resources or related Business degree from an accredited university or college, or equivalent knowledge or experience

• Fully professional Czech and English language knowledge both verbal and written  

• Relevant professional work experience with demonstrated achievement in Service-oriented environment. 

• Strong computer skills, highly proficient in Microsoft Excel 

• Ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency 

• Ability to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional manner 

• Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity  

Desired Characteristics: 

• Strong problem-solving skills to quickly identify and present the creative/collaborative solutions  

• Strong communication skills 

• Ability to make decisions and manage competing priorities in a fast-paced, multi-task and highly matrixed environment, and connect effectively with employees 

• Previous experience working with Workday and any ticketing system