Job description

Job Description Summary

Job Description

Essential Responsibilities:

As a Field Service Engineer - Automation, you will:

• Perform a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of GE automation systems at site locations during ship construction.
• Performs troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions.
• Develop requisite documentation to execute work e.g. commissioning procedures, maintenance procedures daily logs etc.
• Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction.
• Develop presentations and provides training and instruction to customers.
• Coordinate additional opportunities to serve the customer with the customer service team, parts, other FSE’s, repair services, sales, and product engineering teams.
• Advise the customer of recommended upgrades, parts, and service opportunities to improve customer productivity and sell GE parts and services
• Coordinate maintenance activities for the customer and planning for inspections
• Provide support to engineering teams working on customer modernization projects.
• Provide support the bidding process for the customer modernization projects.
• Provide on call support in response to customer calls for service
• Complete timely service reports and other administrative requirements
• Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
• Extended hours / overtime maybe required during peak periods and emergency circumstances.
• Domestic or overseas travel to customer sites for extended periods of time.

Qualifications/Requirements:

• Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university (or Associate's Degree in Electrical Engineering or related discipline from an accredited college or university with a minimum 2 additional years of related industry experience)
• Minimum of 5 years of field service and/or commissioning experience in a field service / commissioning environment with automation systems in a marine environment.

Eligibility Requirements:

• Ability and willingness to travel up to 85% of the time​ on short notice.
• Must be physically fit to be able to board vessels offshore. 
• Must be able to pass a HUET and offshore survival course which includes activities in a swimming pool. 

Desired Characteristics:

• Possesses leadership qualities that align with GE behaviors.
• Background in a customer facing position within a Service environment.
• Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment.
• Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications.