Job description

Job Description Summary

Job Description

Essential Responsibilities:

• Inquiry to Order (ITO) Tendering process responsibility in the countries/ regions allocated, technical support to Sales manager and aligned to business objectives;
• Provide technically acceptable solutions in response to inquiry coming from Customers, Sales Manager, End User, from product technical definition to cost and price generation.
• Responsible for technically compliant proposal to match the customer’s specification, in coordination with engineering when needed.
• Responsible of accurate costing and lead time definition, in coordination with procurement and supply chain when needed.
• Responsible for writing up the RFQs for suppliers to invite quotations
• Responsible of tracking documentation of technical specifications & costing elements for further contract execution phases. This also includes Order To Revenue (OTR) part where engineers work on customizing the products and implementing it for specific customer needs
• May have some autonomy to make decisions within a defined framework.
• Resolves issues in situations that require good technical knowledge and judgment within established procedures. (Consults more senior team members for issues outside of defined instructions/parameters).
• Coordinates effectively with the Supplying units, factories to provide the clear scope definition and obtains the quotation.
• Follows the process defined in Salesforce system (Speak4GE) rigorously. Will be required to implement financial instructions and governance as directed.
• Responsible for identifying Risks & Opportunities, draw up Estimate Analysis Sheets (EA sheets).
• Support Sales in Go-No Go decisions, RFQ definition, feasibility, and negotiations.
• Should be able to operate based on cadence and rhythm setup by the business.
• Must be able to control and monitor own workload, anticipate, and escalate appropriately.
• Business travelling to meet customers, perform site survey and sometimes attend negotiations with Sales will be required.

Qualifications / Requirements:

• Advanced experience in the Engineering/Technology & Customer Application Engineering.
• Knowledge level is comparable to a Bachelor's degree (or a high school diploma with relevant experience).
• Knowledge of erection, testing, commissioning, maintenance of Generator Circuit Breakers, High voltage Circuit Breakers and Gas Insulated Substations is essential.
• Knowledge of MS office, Salesforce
• Good understanding of how work of one team integrates with other teams and contributes to the area.             

Desired Characteristics:

• Knowledge of legacy GE Grid engineering BOM
• Knowledge of GE manufacturing process
• Knowledge of GE Grid GCB or AIS/ Power Transformer maintenance/ testing/ commissioning/ RME
• Knowledge of customer profile in the Pacific for the GIS/ GCB/ AIS installed base
• Basic understanding of key business drivers; uses this understanding to accomplish own work.
• Customer Focus
• Demonstrated ability to analyse and resolve problems
• Must be able to operate within a team cohesively and support team members.

Additional Information