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Junior Order Operations Specialist - Apprenticeship

  • Apprendistato
  • Rome (Roma)
  • Bachelor's Degree
  • Design / Ingegneria civile / Ingegneria industriale

Descrizione dell'offerta

3155744
Additional Cities

Milan
Career Level

Co-op/Intern
Relocation Assistance

No
Business

GE Healthcare
Business Segment

Healthcare Global Supply Chain
Function

Sales
Country/Territory

Italy
Postal Code

20126
Role Summary/Purpose

The Junior Order Operations Specialist ensures Order entry Quality and Integrity. This is an Apprenticeship Contract (Apprendistato).
Essential Responsibilities

Key responsibilities/essential functions include:

·  Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met

·  Establish and maintain communication with the appropriate individuals throughout the process (Order Operations Mgr, Project Manager of Installation, OTR
·  Logistics, Clinical Education coordinator, Finance, 6 Sigma BB...)

·  Order Entry and backlog quality. Implement changes as required for each project followed. Optimize Sales transfers

·  Monitor the Customer Plan versus actual to pro-actively reduce Span in the Customer Order Fulfillment grounded on SCOT optimization

·  Ensure orders validation, compliance and approvals before Order Entry

·  Confirms customer requested date and plan the backlog management

·  Own and update timely key dates using local operating mechanisms and reports

·  Attend weekly business sales reviews

·  Daily follow up of customer credit documentation and inventory

·  Give shipping and billing instructions in accordance with contracts terms and conditions

·  Follow shipment, installation, application via reports.

·  Follow up on collections issues due to OTR

·  Provide root cause on defect analysis 
·   Monitor and coordinate daily logistics traffic from warehouses

Quality Specific Goals:

·  Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken

·  Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken

·  Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position

·  Complete all planned Quality & Compliance training within the defined deadlines

·  Identify and report any quality or compliance concerns and take immediate corrective action as required
Qualifications/Requirements

·  Bachelor degree or equivalent knowledge or work experience

·  Some experience/stage in order management, Customer Services, 3PL Logistic or freight forwarding

·  Excellent Verbal and written communication

·  Fluent English and Italian

·  Customer Satisfaction Oriented

·  Microsoft Office suite excellent proficiency

·  Team player

·  Ability to work in a matrix environment

·  Good Understanding of the OTR process

·  EU Work Permit
Desired Characteristics

·  Preferred experience in healthcare/pharmaceuticals industry

·  Transportation & Customs

·  Oracle, Cognos, Other ERP systems proficiency
About Us

GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.
Learn More About Careers at GE

Learn More About GE Healthcare

GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status.

Follow us onTwitter , join ourLinkedIn Group or become a fan of ourFacebook page. Receive job and event notifications by becoming a member of theGE Talent Community . Stay up to date on what’s happening at GE around the globe by checking out theGE Careers Blog .
Primary Country

Italy
Primary State/Province

Milan
Primary City

Milan

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