HR Operations Associate – UK & Ireland

Job description

Job Description

Job Description Summary

As an HR Operation Associate you will be participating in dedicated HR processes where you will be handling Employee / HR queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with HR business partners and cooperating with Senior experts / owners of your responsible HR service process.

Job Description

Essential Responsibilities:  

·  Support HR Operations services such as On-boarding, Off-boarding, employee life cycle (one or several of the processes) and ensure people, structures, processes and systems are aligned to deliver key objectives efficiently and effectively. 
·  Understanding employees questions and issues, advising them in a professional way and handling their queries in a timely manner by ensuring excellent employee experience 
·  Deal with operational issues and process failures, identifying and implementing appropriate solutions. 
·  Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes 
·  Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE Vernova policy requirements 
·  Being proactive in handling process gaps and being involved to find a solution and participating in process improvements (we are keen advocate of Lean methodology when changing our processes for the better) 

Qualifications/ Requirements:  

·  Fully professional   English  language knowledge both verbal and written  
·  Some relevant professional work experience with demonstrated achievement in Service-oriented environment. 
·  Ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency 
·  Ability to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional manner 
·  Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity  

Desired Characteristics:  

·  Strong problem-solving skills to quickly identify and present the creative/collaborative solutions  
·  Previous experience working with Workday and any ticketing system is an advantage 

Additional Information

Relocation Assistance Provided: No