Job description

Job Description Summary

Job Description

Role and Responsibilities

• Technical Support: Provide first-line technical support to operations teams, addressing equipment and system issues promptly to minimize production downtime and coordinate with Supplier and IT Team.
• Troubleshooting: Support in diagnosing/troubleshooting hardware and software-related issues in systems, equipment and infrastructure.
• System Optimization: Identify opportunities to improve operational efficiency by optimizing processes, equipment performance, and system functionality.
• Documentation: Maintain accurate records of all scans, analysis and repairs, ensuring compliance with quality standards. Create and maintain instruction of the inspection and analysis.
• Continuous Improvement: Participate in continuous improvement initiatives, contributing ideas and implementing solutions to enhance operational performance.
• Collaboration: Work closely with production, quality and IT teams to coordinate and implement technical solutions and upgrades.
• Training: Provide technical training and guidance to crawler operations and annotation personnel to enhance their knowledge and skills.
• Incident Response: Lead or participate in incident investigations, root cause analysis, and corrective actions to prevent recurrence of issues.
• Auditing: Conduct a random audit for the analysis and ensure a same level of disposition across a plant.
• Quality Assurance: Perform data Analysis of the Crawler Image and assuring process compliance before failure occurs.

Operational Quality:

• Perform data analysis accurately to secure Zero defect escapement and zero over processing.
• Provide on time analysis support and feedback to the plants for smooth operations in the plant.
• Drive improvements towards improving scanning methods and obtaining better quality data.
  
   

Qualifications:

• Education: A bachelor’s degree in engineering or Equivalent Vocation Training Program
• Experience: Relevant experience within a composite manufacturing environment. Wind background will add advantages.
• Problem-Solving: Excellent analytical and problem-solving skills, with the ability to diagnose complex technical issues and develop effective solutions.
• Communication: Strong English language skill (verbal and written).
• Teamwork: Ability to work collaboratively in a team environment, sharing knowledge and supporting colleagues to achieve common goals.
• Decision Making: Sets goals and regularly follow up on these goals. Takes decisions and monitors results.
• Flexibility:
  -Willingness to work flexible hours, including evenings, weekends, and on-call shifts, as needed to support operations.
  - Flexible to travelling across LM business units for executing training and operational support.

Additional Information