Offers “General Electric”

Expires soon General Electric

Application Operations Engineer – GE Predix Cloud

  • Uşak, Türkiye
  • Design / Civil engineering / Industrial engineering

Job description

3075097
Additional Cities

San Ramon, Redmond
Career Level

Entry-Level
Relocation Assistance

No
Business

GE Digital
Business Segment

Digital Commercial Professional Services & Support
Function

Digital Technology
Country/Territory

United States
Additional States/Provinces

California, Washington
Postal Code

94583
Role Summary/Purpose

The GE Software & Services Support team is seeking experienced Software Support professionals to provide Technical Support for the Predix Cloud: The Software Platform for the Industrial Internet. The Cloud Support Engineer needs to have experience with supporting applications on the cloud that have services-based architectures; strong communication skills, and a motivation to achieve results in a fast paced environment.
Essential Responsibilities

·  Apply advanced troubleshooting techniques to provide unique solutions to our developers

·  Work on critical, highly complex problems that span across multi layers of technology stack

·  Work directly with service architects to help reproduce and resolve customer issues

·  Drive customer communication during critical events

·  Drive projects that improve support-related processes and our customers’ technical support experience

·  Write tutorials, how-to videos, and other technical articles for the customer community and knowledgebase articles and keep them up-to-date

·  Work on critical, highly complex customer problems that may span multiple services

·  Collaborate with cross functional stakeholders
Qualifications/Requirements

Basic Requirements:

·  B.S or M.S in a technical field, such as Computer Science or Information Systems

·  2 years of experience in the technology space with emphasis on cloud/online service operations or Developer Support role

Eligibility Requirements

·  Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job

·  Must be willing to travel as necessary (10% travel)

·  Must be willing to work out of an office located in San Ramon, CA. or Redmond, WA.

·  This role will require to be on an on-call rotation for after-hours coverage
Desired Characteristics

·  Trouble shooting experience with SOAP/REST Web Services and cloud computing

·  Strong working experience with programming languages like Java or Go or Python or Javascript

·  Strong Unix/Linux skills

·  Strong background working with Amazon Cloud, Azure or Google Cloud Engine

·  A technical engineer, with extensive experience in solving challenging issues in high pressure environment

·  Working experience with Java applications, networking concepts, virtualized environments, continuous integration, deployment and monitoring tools

#DTR
About Us

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better. GE is transforming itself to become the world's premier digital industrial company, executing critical outcomes for our customers. Explore how you can drive greater asset reliability, lower operating costs, reduce risk and accelerate operational performance with our Predix platform and software solutions.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen.
Primary Country

United States

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