Credit & Collections Specialist

Job description

2933983
City

Singapore
Career Level

Experienced
Relocation Assistance

No
Business

GE Capital
Business Segment

Capital Industrial Finance
Function

Collections
Country

Singapore
Postal Code

138589
Role Summary/Purpose

Account Receivable activities related to the assigned GE business portfolio.
Essential Responsibilities

• Responsible for Account Receivables management for the assigned portfolio (based in Asia Pacific region), duties include collection activities by telephone, dispute identification and management with appropriate follow up.
• Participation in regional/business conference calls (cash calls) with GE Industrial Businesses on customer account update.
• Active follow-up on delinquency status, exceeded credit line, expiring security, etc
• Reconciliation of customer accounts.
• Recommendation of accounts for 3rd party collection. (Legal) and or reserve/write off.
• Working with Credit & Collections team on projects assigned to improve processes to better service Internal business units.
• Ensure compliance with all prevailing policies and procedures (which includes AML and KYC policies)
• Supporting the Cash Application function to allocate receipts to customer accounts
• Liaise regularly with client groups at various GE Businesses to troubleshoot any issues
• Attend to ad-hoc job-related tasks as assigned by Supervisor.
Qualifications/Requirements

You should have at least a diploma or university degree, and have minimum 2 years experience in AR management, customer service call center or financial services. Knowledge of an Asian language (Japanese, Thai, Hindi, etc. would be an added advantage).
As a team member, you have excellent interpersonal and communication skills. You are a results oriented person with a customer-first attitude. You are proactive, self-starter with strong organizational and analytical skills. You have demonstrated in your work assignments that you can successfully manage multiple tasks and priorities, as well as cultivate long-term relationships at all levels of customer organization. You have demonstrated success in reducing past due receivables and improving other receivables metrics along with knowledge of accounts receivables techniques and export procedures.
About Us

Working Capital Solutions, part of GE Capital International, is a global provider of working capital finance and service solutions for the GE’s Industrial Businesses (from Energy, C&I, Healthcare to Aviation). Our broad global infrastructure, our capabilities, and our domain of expertise ensure tailored solutions for our customers. Our products include factoring, invoice discounting, securitization and overall accounts receivable management solutions.

Our business has a global presence with regional headquarters in Norwalk, Connecticut and Breda, the Netherlands

We are seeking a dynamic professional who has a passion for excellence and unyielding motivation to succeed.

We owe our success and consistent growth to our team of creative problem solvers, fresh thinkers and energetic performers who excite and inspire others. Add your skills to ours and make a difference!