Account Manager - Alexandria

Job description

3301177
Additional Cities

Cairo
Career Level

Experienced
Relocation Assistance

No
Business

GE Healthcare
Business Segment

Healthcare Africa
Function

Sales
Country/Territory

Egypt
Postal Code

11835
Role Summary/Purpose

This role will be based in Alexandria and responsible for Customer Accounts in the Alexandria and the whole west coast, plus Kafr El Sheik and Menoufia. Territories may change according to business needs.

Develop & implement One GE Healthcare sales strategy by creating and sustaining strategic relationships/alliances with Accounts at assigned territory e.g. hospitals, hospital groups, government bodies or Group Purchasing Organizations.
Essential Responsibilities

Achieve sales and orders volumes at the target prices in assigned accounts/territory
Build relationships, develop a business strategy, and maximize business opportunities for all GE Healthcare businesses, products & services within allocated accounts/territory
Represent One GEHC and acts as a primary customer point of contact in the allocated accounts/territory
Provide on-going feedback to management, product teams, services and marketing
Develop & implement Go-to-Market plans with Zone (Region – U.S. only) cross functional and multi-product teams to achieve results through effective project proposals, negotiations, and contracts
Grow GE’s share of customer investments in capital and operational expenditures
Develop & maintain a high level of customer satisfaction through consistent high-quality interactions with customer management
Build long term strategic alliance with portfolio of accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS.
In cooperation with Product teams and Marketing, drive One GE Healthcare marketing events in assigned territory
Be aware of segmentation and apply relevant product benefits to each client’s segment
Lead and leverage Product Sales Specialists, Care Area (Category leaders – U.S.), Service Operations and other Company resources to provide the necessary technical, clinical and business content to create a competitive differentiation
Coordinate One GE Healthcare team on assigned accounts to deliver solutions that meet or exceed customer expectations
Follow all applicable GE policies, procedures and operating mechanisms
Proactively participate in company initiatives depending on organizational needs and as directed by management
Ensure knowledge of and compliance with Quality, Regulatory, integrity and company policies
Geographic scope:
Zone (Region – U.S. only) - could be a territory within
Develop & maintain detailed understanding of accounts’ business and keep GE Healthcare Zone, Region & Product management informed/ appropriately involved
Lead & close multi-modality and single product deals
Qualifications/Requirements

·  Education to Bachelor Degree level or the equivalent of five years of sales experience or equivalent knowledge or experience
·  At least 3 years of strategic sales experience
·  At least 3 years’ experience in healthcare
·  Proven key account management and project planning skills
·  Strong influencing, interpersonal and networking skills to drive collaborative culture at all levels
·  Strong critical thinking and analytical skills
·  Proven track record on relationship building skills
·  High level presentation skills; able to present ideas to customers in a way that produces understanding and impact
·  Quality Specific Goals

Quality Specific Goals:
·  Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
·  Complete all planned Quality & Compliance training within the defined deadlines
·  Identify and report any quality or compliance concerns and take immediate corrective action as required
·  Knowledge and understanding of all Global Privacy and Anti-Competition Policies
·  Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or Country / Int’l Law is broken
·  Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs
·  Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System
Desired Characteristics

·  Master’s degree preferred or equivalent knowledge or experience
·  Experience closing large, complex, strategic deals
·  Deep knowledge of GE Healthcare and the products and services offered
·  Fluent in English language
About Us

GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.
Learn More About Careers at GE

Learn More About GE Healthcare

GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status.

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Primary Country

Egypt
Primary State/Province

Cairo
Primary City

Cairo