Application Support Engineer - Database

Job description

As an Application and DBA Support Engineer for the North America Federal Programs team located in Reston, you will perform tasks as a member of the Applications and DBA team of the matcher tier under the DHS HART contract. This team is responsible for maintaining and monitoring the matcher tier of the DHS-HART system. The ideal candidate will be technically skilled, well organized, detail oriented and possess excellent communication and personal interaction skills. You must be able to transfer or obtain and maintain a public trust clearance for the Department of Homeland Security. This position is contingent upon Gemalto Cogent winning, maintaining, or renewing a contract with our client(s).

A week in the life of an Application and DBA Support Engineer:
· You will coordinate O&M Effort with the Prime Contractor and Government customer.
· You will support a multi-terabyte Oracle 12c RAC database with Data Guard and Oracle Automatic Storage Management (ASM).
· You will ensure 24/7 availability, performance, backup, recovery and security of the database and applications.
· You will troubleshoot, isolate, and fix application and database production issues.
· You will design and implement database infrastructure, including performance monitoring, capacity planning, and automation of database related processes
· You will develop Oracle scripts, DBMS jobs, stored procedures and functions to replicate data to the backup databases and purge old data from log tables.
· You will work directly with customers and provide technical assistance and support when needed.
· You will determine and implement configuration changes to the matcher tier.
· You will assist Tier1 in addressing incidents.
· You will assist in the documentation of change requests.
· You will develop applications and utilities to augment the matcher tier applications.
· You will attend O&M Status meetings and telecom bridges.
· You will be part of Tier2/3 after hours support.

Desired profile

Qualifications :

· 
·  To succeed at this job, you must have: experience with Oracle 11g/12c RAC, ASM and Data Guard UNIX and Windows.
·  It would be preferred if you have proficiency in AIX/UNIX and Windows, familiarity with UNIX system administration, AWS, VMWare environments, experience in SQL, Java, C++, shell programming and .Net and familiarity with networking concepts.
·  You must be fluent in English.
·  We would like someone to join our team who is team-oriented, self-motivated, a strong written and verbal communicator, and willing to occasionally work beyond a 40 hour work week.
·  You must have a Bachelor's Degree in Computer Science, Engineering or a related technical discipline.
·  You must be a U.S. citizen to obtain public trust security clearance.
·  We are looking for someone with 2 – 5 years of experience providing Oracle DBA, application development or test support in either a Unix or Windows environment.
Application Process:
·  Apply now before this career opportunity is filled. We look forward to reading your CV!
Employees are required to perform the duties of this position, or any Gemalto position, in compliance with all company policies, procedures, practices, and processes, whether written or verbal, which Gemalto, in its sole discretion, may change periodically, including, but not limited to, those implemented to ensure product, physical plant, information systems and technology security, along withal federal, state and local regulations and public policies. Protect Gemalto assets from unauthorized access, disclosure, modification, destruction or interference. React and help resolve security events or security risks reported by employees. Ensure responsibility is assigned to the individual for actions taken.

Gemalto is an Equal Opportunity and Affirmative Action employer. It is our policy to provide equal employment opportunity for all employees and applicants without regard to race, color, age, religion, sex national origin, marital status, physical or mental disability, sexual orientation, veteran's status, or other protected group status. We support and apply this policy through a program of affirmative action. This includes special efforts to employ and advance within our organization, qualified members of protected groups. Applicants may request reasonable accommodation to participate in the hiring process. Answers to application questions will be used for applicable, job-related purposes only.