Strategy Advisor, Transformation Execution (Customer)(Manager) (Multiple Positions)

Job description

Strategy Advisor, Transformation Execution (Customer)(Manager) (Multiple Positions) , Ernst & Young U.S. LLP, San Francisco, CA.

Help clients strategize and execute on their future customer vision and experience. Apply knowledge of sales leading practices, processes and technologies to help drive customer-centric solutions for helping clients reinvent their future state sales strategy. Demonstrate an understanding of sales analytics that will enable sales organizations to successfully execute on selling strategies, build greater customer intimacy, and achieve sales goals. Help organizations deliver a differentiated channel experience addressing both their sales and service needs. Work with engagement teams to manage client expectations in line with the sales strategy and vision. Refine sales strategies according to industry trends, best practices and technological innovations. Manage and motivate teams of professionals with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in-depth technical capabilities and professional knowledge. Maintain long-term client relationships and networks. Cultivate business development opportunities.

 
Full time employment, Monday– Friday,40hours per week, 8:30 am – 5:30 pm

MINIMUM REQUIREMENTS:

 

Bachelor's degree in Business, Finance, Accounting, Statistics, Economics, Management or a related field and 5 years of progressive, post-baccalaureate work experience. Alternatively, will accept a Master's degree in Business, Finance, Accounting, Statistics, Economics, Management or related field and 4 years of work experience. 

Must have 3 years of experience in providing advisory services impacting customer operations, including sales, marketing, order management and/or customer services. 

Must have 2 years of experience leading workstreams on Lead to Cash business transformation programs. 

Must have 2 years of experience in delivering and selling projects that cover the full lifecycle of assessment, design and implementation support. 

Must have 3 years of experience in at least 4 of the following: Customer Strategy, Customer Experience Improvement, Customer Service Effectiveness, Sales Force Effectiveness/Sales Strategy and Execution, Customer Relationship Management (CRM)-Technology Selection Enablement, Sales and Marketing Effectiveness, Order Management.

Requires travel up to 80% to serve client needs.  

Employer will accept any suitable combination of education, training or experience.

 

TO APPLY:  Please apply on-line at ey.com/en_us/careers, and click on “Find jobs” (Job Number – SAN00AVD).

 

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

 

This particular position at Ernst & Young in the United States requires the qualified candidate to be a 'United States worker' as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition athttps://www.gpo.gov/fdsys/pkg/CFR-2011-title20-vol3/pdf/CFR-2011-title20-vol3-sec656-3.pdf at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a 'U.S. worker'.