Offers “Ernst & Young”

Expires soon Ernst & Young

Operations Administrator - Onboarding (1-year Project Based)

  • Dallas (Dallas)
  • Administration

Job description

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

HR Services is a global team established within EY Business Enablement Shared Services that is organized under common leadership and a new operating model. Join our HR Services team and you will be responsible for HR processes, transactions and technology across our global organization. Our mission in HR Services is to deliver world class processes enabled by globally consistent technology.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Job summary:

The People Shared Services- ( PSS)Operations Administrator processes and/or audit transactions of a Human Resources (HR) nature in accordance with the established policies and procedures within the EY Shared Services Center with limited supervision. This role will support the Americas Talent Team, verifies accuracy of input and output data, audit information and research related to firms onboarding process. 

Key responsibilities:

 

Responds to customer needs and inquiries by analyzing the activity and performing necessary and appropriate actions to reach resolution. Uses good judgment in applying concepts and guidelines; follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and reports barriers to leadership.

 

Knowledge, skills and experience requirements:

 

Ability to research, analyze, and interpret, issues with limited supervision, following standard HRSSC procedures

Understands the expectations of customers and delivers service that meets or exceeds customer’s needs within department guidelines; Identifies and resolves issues that impact the delivery of quality service

Effective verbal and written communication skills

Exhibits a positive can-do attitude and approach to responsibilities; meets new challenges and changes with an open mind; demonstrates commitment to the job

Works effectively with others within the HRPSS, field ATT, other EY personnel and external parties

Proficient with Firm standard technology including Windows, Excel, Word, Outlook, Intranet, and other ATT related applications (i.e. Taleo , Onboarding Portal, PeopleSoft and background investigation vendor web-based tools.)

Ability to keep information confidential

 

Qualifications, certifications and education requirements:

 

High school diploma or equivalent work experience

Approximately 1-3 years of experience

 

 

Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.

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