CS - GSA - German-speaking Engagement Coordinator - Advanced Analyst

Job description

Job Title

German-speaking Engagement Coordinator

 

Job Summary

In your new position, you will play a central role in the coordination of complex and multinational engagements for onshore German-speaking Engagement Teams within the Service Line Tax. Because of your excellent coordination and communication skills, you will greatly facilitate the work of our German-speaking engagement teams and give exceptional client service a new face. The main focus of your work will be the coordination of various activities for our engagement teams, for whom you act as a single point of contact, as well as the distribution of tasks to different workstreams and ensuring their on-time delivery.

Key Responsibilities and Duties

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Acting as a single point of contact for our German-speaking teams and supporting them with their complex and multinational engagements

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Coordination and tracking of deliverables from external clients or multinational engagement teams

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Drafting and maintenance of contractual and operational documents in German

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Handling ofemails, organization of calls and taking meeting minutes in German

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Obtaining documents and data from multiple involved parties including sending reminders

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Distribution and coordination of tasks to/with the responsible workstream and ensuring their on-time completion

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Proactive identification of tasks that can be handled by our team in order to facilitate the work of the engagement teams

Qualifications and Skills

·  4+ years of work experience in a demanding, service-oriented and German-speaking working environment
·  Strong written and oral communication skills in German
·  Goal-orientated, structured way of working ensuring an excellent quality of your deliverables while managing multiple projects at the same time
·  Ability to build and maintain excellent client relationships across many different functions, organization levels and cultures to provide exceptional client service within a virtual environment
·  Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
·  Ability to read and interpret complex reports and documents
·  Bachelors or Master’s degree, preferably Commerce or Business management
·  Distinct knowledge of MS Office (Excel, Word, PowerPoint)