Global program – 7 Drivers of growth

Job description

Role brief

Work closely with thecustomer team to develop and manage many of the operationalprocessesrequired on a day to day basis.

Processes would include:

·  Prepare dashboards to provide status updates, generate insights, assess performance in terms of pipeline, revenue etc.
·  Prepare documents, presentations and dashboards for meetings or for the leadership that are ready for circulation to senior leadership - consistency, font sizing, slide spacing, page numbering - meeting EY standards
· 
Data aggregation activities by sourcing the required information from both internal and external sources like ARD, MDM, OneSource, Factiva, CompanyInfogator, BoardEx etc.

· 
Coordinate with other internal teams, e.g. Knowledge, AWS, BMC, Finance, Technology, etc. to leverage existing skills for achieving project goals.

· 
Support maintenance of SharePoint sites by managing content.

· 
Maintenance of distribution lists and regular audits to ensure continued alignment.

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Provide inputs for process improvement, building efficiencies, automation, standardization etc.

· 
Become integrated into the customer team

Requirements (including experience, skills and additional qualifications)

Experience and qualifications:

•     Graduate / Post-graduatewith 6 to 10 years work experience inBusiness Process management (BPM), consulting, research

Mandatory skills & attributes:

· 
Project coordination – Capable of engaging in effectively multiple stakeholders, understanding the objectives of their programs/initiatives

· 
Project Management – Basic/ Intermediate knowledge of Project Management concepts and tools

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Reporting and analytical skills – Experience and proven ability to read, understand and sanitize the data, build reports and provide insights from the data

· 
Presentation and facilitation skills - Ability to build presentations that interpret the data, creating valuable business insights and facilitate the session for the stakeholders

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Work under minimal direction/supervision - Be accountable for projects assigned and their delivery with complete ownership

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Business acumen and Adaptability – Capable of quickly understanding the needs of the business and be able to align with changing customer expectations

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Quick learner - Ability to grasp or quickly understand the process and deliver

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Process improvement – Identify opportunities to optimise for better quality, more insights etc

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Attention to detail - Utmost importance to numbers, formatting etc

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Multi-tasking capability - Effective time management and prioritization

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Excellent Communication - Listening, reading, writing & speaking skills

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Experience working with Business leaders/leadership groups

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MS Office skills:Advanced level experience in Excel reporting & PowerPoint.

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Minimum Expectation :

· 
Excel – Pivot tables, look ups, filtering, conditional formatting, validation etc.

· 
PPT – insert graphs/shapes, alignment, text justification, text margins etc.

· 
High degree of professionalism and integrity

 

 

Desired skills

· 
Strategic thinking - Identifying risk/opportunity areas and highlighting them, thinking ahead of the curve, ability to forecast outcomes to a situation & suggest appropriate solutions.

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Experience doing secondary research using Google and other external sources like Factiva, Company Inforgator, BoardEx, OneSource etc

· 
Content management – Familiar with maintenance of SharePoint/ VNext sites, preparation of newsletters, managing surveys etc.

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Self-motivated towards continuous learning and upskilling

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Strong interpersonal skills - Confidence, maturity & ability to build strong client relationships

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Cultural intelligence - Openness and willingness to think and work beyond own perspectives, awareness of one’s own/ others cultures & impact on decisions

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Emotional Intelligence - Showing a level of sensitivity while dealing with others, possess a high emotional quotient and capability to manage one's emotions to adapt to environments

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Solution oriented - Ability to focus on solutions in case of ambiguity /uncertainties and not stuck with the problem

· 
Display a positive attitude, interest to learn new things, capability to work under pressure and thinking out of the box.

Certifications: Descriptive analytics, PMP, Prince, ITIL, Six Sigma