Offers “Ernst & Young”

Expires soon Ernst & Young

GDS DL Client Service CT DBA Assistant Director

  • Dalian, CHINA

Job description



   EY Global Shared Services (Dalian) Co. Ltd (GSS Dalian), founded on June 19, 2009, is one of the member firms of Ernst & Young Global Limited, and Ernst & Young’s first GSS Center in China. With our leading expertise and extensive experience, we provide finance, HR,IT and other services to Ernst & Young offices in 19 countries and territories in the Asia-Pacific region.
    GSS Dalian received IS09001 certification, Technologically Advanced Service Enterprise certification and Outsourcing Service Enterprise certification which were certificated by Dalian relevant departments respectively in 2010, fully demonstrating its leading position in outsourcing service. Carrying the people-leading corporate culture, GSS Dalian is always aiming to attract the best talents, offer training opportunities, reward employees, and provide opportunities for internal transfer and promotion.

Resource Management ??

•      Deliver operational support for day to day database and infrastructure monitoring and issue resolution on behalf of Assurance, ensuring Global IT standards are met. Manage SQL Server databases and maintain processes. Monitor and maintain mission critical databases.

•      Support Global IT and local China applications, working with Global and local stakeholders. Analyse, solve, and correct incidents and issues identified with Databases and Database infrastructure in collaboration with Global IT Teams where required. Assist developers and application support team with functional and performance queries. Perform scheduled maintenance and complete assigned tasks as part of application release changes.

•      Coordinate with Service Delivery Managers and other leaders as needed to engage wider Global IT and local China resources to resolve realised or impending Production issues.

•      Engage with Project Managers to understand their project infrastructure requirements and the DBA tasks required for new deployents

•      Create and issues reports on Production performance

·      Ability to troubleshoot, analyze and provide solutions to complex issues within an enterprise environment.

Executive reporting:

Create, populate and publish reports for Executive review, based on weekly/monthly cadence and present report summaries if required.

Perform quality review of format and data
Implement changes as required to reporting

Other activities:

Will required to be flexible to accommodate Global IT timezones

Other admin duties as required

Make every future a success.
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